We Tame the Toughest Drains
At DrainMaster, we are a family-owned and operated plumbing company that has been serving the Columbus, OH area for many years. Our motto is "We Tame the Toughest Drains" - and we stand behind that! We provide specialty plumbing services to residential and commercial customers throughout the Columbus, OH area. We believe it's important to build relationships within our community to ensure our continued success.
Our Services
Our team of licensed plumbers provides a full range of pipe repair and drain cleaning services for both residential and commercial properties. Whether you're dealing with a broken faucet, leaking pipe, or slow drain, we're here to help. Our services include:
- General Plumbing: Sink installation, toilet repair, and other general plumbing services.
- Drain Cleaning: Hydro jetting, emergency drain cleaning, and regular drain maintenance to keep your drains flowing freely.
- Trenchless Services: Trenchless pipe lining, sewer camera inspections, and trenchless sewer repair to fix your pipes without tearing up your yard.
- Sump Pumps: Installation, maintenance, and repair of sump pumps to keep your basement dry and flood-free.
- Water Heaters: Repair, maintenance, and installation of water heaters and gas lines.
- Drain Inspections: Camera inspections to identify and diagnose issues with your pipes and drains.
- Sewer Repair: Repair and replacement of sewer lines, including emergency services.
Emergency Services
At DrainMaster, we know that plumbing emergencies can happen at any time. That's why we offer 24/7 emergency plumbing services for residential and commercial customers. If you're dealing with a burst pipe, flooded basement, or backed-up toilet, our licensed plumbers are available to help. We'll diagnose the issue and provide a solution quickly and efficiently.
Our Commitment
Our commitment to our customers is to provide prompt, reliable, and affordable plumbing services. We believe in building relationships with our customers and the community, and we strive to provide exceptional service with a smile. Whether you're dealing with a minor issue or a major emergency, we're here to help. Call us today to schedule your service or learn more about our services.
Overall Experience
The majority of customers had an excellent experience with Drain Masters, with all reviews rating 5 stars. The company's technicians, including Dillon, Devin, Tina, Kevin, and John, were praised for their professionalism, efficiency, and customer service.
Service and Quality
The company's services were described as prompt, reliable, and effective in resolving drainage issues, including clogged drains, backed-up plumbing systems, and emergency repairs. Many customers praised the technicians' ability to diagnose and fix problems quickly, often with minimal disruption to daily life.
Staff and Customer Service
The staff at Drain Masters were described as friendly, courteous, and knowledgeable. Customers appreciated the team approach taken by the company, with technicians working together to resolve issues. The company's customer service was also commended, with several customers praising the assistance of Tina, who was able to coordinate emergency services and provide updates throughout the process.
Price and Value
Customers were generally satisfied with the pricing offered by Drain Masters, finding it reasonable and fair for the services provided. Some customers even praised the company's upfront and honest approach to pricing, which set them apart from other companies.
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