At Flow Plumbing, we are a family-owned and operated business that has been serving the Dallas-Fort Worth area for over 30 years. With a rich history of delivering top-notch plumbing services, we take pride in our commitment to customer satisfaction, honesty, and integrity. Our team of expert plumbers is dedicated to providing prompt, reliable, and affordable solutions to all your plumbing needs.
Our Story
Since our establishment in 1989, we have built a reputation for being a trusted name in the Metroplex. Our mission is to provide exceptional service, unparalleled workmanship, and a personal touch that sets us apart from other companies in the industry. We believe that our customers are the backbone of our business, and we strive to put their needs above all else.
Services We Offer
At Flow Plumbing, we offer a wide range of plumbing services designed to meet the needs of residential and commercial clients alike. From drain cleaning and leak detection to sewer line repair and water heater installation, our expert team is equipped to handle any plumbing issue you may encounter. Take a look at some of the services we offer:
- Drain Cleaning: Our high-pressure drain cleaning technology is designed to clear clogs and blockages quickly and efficiently.
- Leak Detection: Our state-of-the-art equipment and trained technicians can detect even the smallest leaks, ensuring prompt repairs and preventing costly damage.
- Water Heaters: We offer professional installation, repair, and maintenance services for all types of water heaters.
- Sewer Line Repair: Our experts can repair or replace damaged sewer lines, ensuring a safe and efficient flow of waste.
- Repiping: Our repiping service provides a cost-effective solution for replacing aged or damaged pipes, maintaining the longevity of your plumbing system.
Why Choose Us
So, why choose Flow Plumbing? Here are just a few reasons:
- Clean, Friendly, Uniformed Pros: Our plumbers are professional, courteous, and always dressed in uniform to ensure a worry-free experience.
- Licensed & Insured: Our team is fully licensed, insured, and bonded to give you peace of mind.
- Fast & Affordable Service: We strive to provide fast and affordable solutions to fit any budget.
- Honest & Upfront Pricing: We pride ourselves on transparency, providing a handwritten estimate with the cost of service upfront, no surprises.
- Satisfaction Guaranteed: We stand behind our work, guaranteeing your complete satisfaction.
What Our Customers Say
Hear from our satisfied customers who have experienced our exceptional plumbing services firsthand. Our reviews and ratings speak for themselves:
- "Everyone starting with the initial phone call and ending with the repair work and technicians was very professional, and great." - Yolanda Tanguma
- "Flow Plumbing sent someone over immediately who took care of the issue right away. Reasonable price too. Top marks." - El Peeko
Mixed Reviews
The reviewed company, Flow Plumbing, has received both positive and negative feedback from customers. Some reviewers praised the company's professionalism, courteousness, and quality of work, while others were unhappy with the company's performance, billing practices, and customer service.
Quality of Work
Several reviewers praised the company's technicians, such as Dillon and Sixto, for their professionalism and attention to detail. Bob B. mentioned that the two-man team who worked on his sewer line was very hardworking, professional, and friendly. Eva S. had a positive experience with John and Dillon, stating that they worked hard, were patient, and answered her questions.
On the other hand, some reviewers criticized the company's workmanship and expertise. Ashley C. was unhappy with the fittings used in her pipes, which leaked after five years, and that the company refused to fix the issue. Lindsey R. believed that the company's toilet snake caused a clog in her shower, which the company denied and charged her for a new appointment.
Customer Service
The company's customer service has been criticized by several reviewers. Lindsey R. had a terrible experience with the receptionist, who was rude and unhelpful. E. M. mentioned that the crews changed constantly, and the company was slow to arrive and finish work. Lindsey R. also mentioned that the company's misdiagnosis of the problem caused her to pay an additional company to fix the issue.
Value for Money
Several reviewers were unhappy with the company's billing practices and value for money. Sarah H. felt that she was overcharged for a non-existent issue. Jordan M. mentioned that the company charged them an arm and a leg for the work done. Lindsey R. believed that the company's misdiagnosis and lack of expertise cost her extra money.
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