At Robert Bair Plumbing, Heating & Air, we are proud to celebrate 50 years of providing exceptional service to the Downers Grove and surrounding areas. Since 1974, our team of licensed professionals has been dedicated to delivering top-notch solutions for all your plumbing, heating, and air conditioning needs. Our commitment to excellence has earned us numerous awards and recognition for our outstanding work.
Our Mission
Our mission is to consistently provide our customers with unparalleled service, quality, and value. We strive to build long-lasting relationships with our customers by being responsive, reliable, and honest. We believe that our customers are more than just a name - they are our friends and neighbors, and we take pride in ensuring their satisfaction.
Our Expertise
With over 5,000 parts stocked in our trucks, our licensed plumbers and technicians are equipped to handle a wide range of services, including:
- Installation and replacement of plumbing systems
- Repair and maintenance of existing plumbing systems
- Renovations and remodels of bathrooms and kitchens
- Water treatment and purification systems
- Water heaters and water softeners
- Furnaces, heat pumps, and boilers
- Air conditioning units
- Humidifiers and dehumidifiers
- Air quality solutions
- Sewer and stormwater treatment
- Plumbing pumps and backups
Our Advantages
At Robert Bair Plumbing, Heating & Air, we take pride in our unique advantages that set us apart from the competition:
- Comprehensive estimate process: We provide transparent pricing and a detailed breakdown of costs, ensuring you know exactly what you're paying for.
- Fully equipped trucks: Our trucks are stocked with over 5,000 parts, allowing us to complete most jobs in a single visit.
- Certified and licensed technicians: Our team of experts has undergone rigorous training and education to ensure they are up-to-date on the latest technologies and best practices.
- Industry-recognized certifications: Our technicians are certified by major manufacturers like Trane and have achieved industry-recognized certifications.
- Competitive financing options: We offer special financing options for customers with approved credit.
Our Team
At Robert Bair Plumbing, Heating & Air, we pride ourselves on our exceptional team of licensed professionals. Our technicians undergo continuous training and education to stay current on the latest technologies and best practices in the industry. We strive to build long-lasting relationships with our customers by providing exceptional service and personalized attention.
Overall Experience
Customers have reported an overwhelmingly positive experience with Robert Bair Plumbing, Heating, & Air, citing professionalism, politeness, and thoroughness from the technicians.
Technician Performance
Technicians such as Adam, Chris D., Dave, Ben, Aaron, Tallon, Mark, Jim, Aaron, Pedro, Chris DeLuca, and others have been praised for their expertise, knowledge, and friendly demeanor. They have been able to diagnose and fix issues quickly and efficiently, often exceeding customer expectations.
Scheduling and Communication
The company's scheduling process has been praised for its ease and convenience, with customers receiving notifications and calls before the technician's arrival. The customer service representatives have also been commended for their friendliness and professionalism.
Pricing and Value
Many customers have reported being satisfied with the pricing, stating that it is fair and reasonable for the quality of service provided. Some have even mentioned that the company has saved them money compared to other plumbing companies.
Reliability and Trust
Customers have expressed their trust in Robert Bair Plumbing, Heating, & Air, citing the company's reliability and honesty. Many have stated that they will continue to use the company for their plumbing needs and recommend it to others.
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