Same Day Service Guaranteed
At My Plumber PLUS, we pride ourselves on providing top-notch services to our customers in Northern Virginia and Suburban Maryland. For decades, we have been committed to delivering exceptional workmanship, unparalleled customer service, and unparalleled expertise in the HVAC, plumbing, and electrical industries.
Our Services
As a full-service provider, we offer a wide range of services that cater to various needs of our customers. Our extensive list of services includes:
Plumbing Services
- Plumbing Repair
- Plumbing Inspection
- Standard Water Heaters
- Water Heater Repair
- Water Heater Installation
- Water Heater Tune-Up
- Water Heater Financing
- Tankless Water Heaters
- Tankless Water Heater Repair
- Tankless Water Heater Installation
- Tankless Water Heater Tune-Up
- Kitchen & Bath Plumbing
- Kitchen & Bath Plumbing Repair
- Kitchen & Bath Plumbing Installation
- Gas Lines
- Gas Line Repair
- Gas Line Installation
- Sump Pumps
- Sump Pump Repair
- Sump Pump Installation
- Septic Services
- Septic Tank Repair
- Septic Tank Installation
HVAC Services
- Heating Services
+ Furnace Repair
+ Furnace Installation
+ Furnace Tune-Up
+ Heat Pumps
+ Heat Pump Repair
+ Heat Pump Installation
+ Heat Pump Tune-Up
- Cooling Services
+ Air Conditioning Repair
+ Air Conditioning Installation
+ Air Conditioning Tune-Up
+ Mini Split Repair
+ Mini Split Installation
+ Rooftop System Services
+ Smart Thermostats
- Indoor Air Quality
Electrical Services
- Electrician Repair
- Electrician Installation
- Lighting Installation
- Ceiling Fan Installation
- Home Surge Protection
- Circuit Breakers
Financing Options
At My Plumber PLUS, we understand that financing options can be a significant concern for many homeowners. To make our services more accessible, we offer various financing options to help you budget for your home repairs and installations.
Priority Club & Priority Plus Program
As a valued customer, you can become a Priority Club Member or Priority Plus Program member to enjoy exclusive benefits such as priority service, maintenance reminders, and special discounts.
Community Involvement
At My Plumber PLUS, we believe in giving back to the community. We participate in various charity events and sponsor local organizations to make a positive impact in our community.
Conclusion
At My Plumber PLUS, we are dedicated to providing top-notch services to our customers in Northern Virginia and Suburban Maryland. With our extensive range of services, financing options, and community involvement, we strive to exceed the expectations of our customers on every visit.
Poor Customer Service and Unreasonable Charges
The reviews highlight a pattern of poor customer service and unreasonable charges from My Plumber Plus. Many customers have reported issues with the company's installation of thermostats, shower heads, and pressure balance valves, with high prices charged for subpar work. Additionally, customers have expressed frustration with the company's lack of communication, delayed appointments, and inability to resolve issues.
Problems with Installations and Repairs
Some customers have reported problems with installations, such as the installation of the wrong thermostat, which required additional work to rectify. Others have reported issues with repairs, such as the charge to clear a kitchen sink, which was more expensive than expected.
Lack of Transparency and Honesty
Several customers have reported a lack of transparency and honesty from the company. For example, one customer was charged for parts and labor without receiving a detailed invoice. Another customer was quoted a price for a repair, only to be charged more after the work was completed.
Poor Communication
Customers have also reported poor communication from the company. For example, one customer was told that a technician would arrive at a specific time, only to have the appointment canceled without warning.
Higher than Expected Costs
Many customers have reported being surprised by higher than expected costs. For example, one customer was charged almost $500 to fix a leaky shower, while another customer was charged over $1,600 for a shower head and pressure balance valve installation.
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