Where Service Always Flows
At Top Notch Plumbing Services Inc., we consider your plumbing emergency our plumbing emergency! We strive to provide the highest level of service and ensure the complete satisfaction of all our customers. Whether you have a dripping faucet that's driving you crazy or you need a trusted plumbing team to help with your home remodeling project, you can rely on us at Top Notch Plumbing Services Inc. to provide superior plumbing services. We take pride in our work and the value of the services we provide.
Our Services
As a premier plumbing company, we offer a wide range of services to cater to all your plumbing needs. From plumbing repair and pipe repair to sewer line repair and drain cleaning, we have got you covered. Our technicians are highly trained and equipped to handle any plumbing task, ensuring that you receive personal attention and the best products available. We also provide backflow prevention/testing, residential plumbing, commercial plumbing, bathroom plumbing, kitchen plumbing, and more.
Why Choose Us?
With over 20 years of experience in the plumbing industry, we have the expertise to provide you with prompt service windows, professional plumbing technicians, upfront price guarantees, warrantied work, and all at an affordable rate. We are also licensed and insured for your protection. Our team is dedicated to providing fast and reliable plumbing services, ensuring that you receive the best possible solution for your plumbing needs.
Satisfaction Guaranteed
We are Statesville's 5-Star Plumbers, and we stand behind our work. We offer a 100% customer satisfaction guarantee. Our technicians are professional, courteous, and have years of plumbing experience. We don't leave until you are 100% satisfied. We'll find the problem and we'll fix it right the first time, guaranteed!
24-Hour Response
Emergency plumbing problems can happen at any time, requiring a quick response. We are here for you, offering 24-hour immediate response emergency plumbing and drain cleaning services in Statesville, Mooresville, Hickory, Huntersville, Conover, Cornelius, and surrounding Lake Norman, North Carolina. Contact us today to experience the Top Notch difference!
Communication and Customer Service Issues
There are several reviews that mention poor communication and customer service skills from Top Notch Plumbing. Some reviewers experienced rude and unprofessional communication, being hung up on, and a lack of follow-up on scheduled appointments.
Reliability and Punctuality Concerns
A few reviewers had issues with the company's reliability and punctuality. One reviewer mentioned that they didn't show up for a scheduled appointment and didn't call to cancel or reschedule. Another reviewer stated that they didn't receive a call back after hours or even after a holiday.
Positive Experiences with Individual Technicians
On the other hand, many reviewers had positive experiences with individual technicians from Top Notch Plumbing. They mentioned that the technicians were punctual, professional, and provided excellent service. Some reviewers specifically praised technicians like Tommy, Michael Gibson, and Anthony for their work.
Emergency Services and Quality of Work
Several reviewers praised Top Notch Plumbing for their prompt response to emergency situations, such as high-pressure leaks and urgent plumbing needs. They also mentioned that the company provided high-quality work and thorough explanations of the repairs.
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