Business Details
50+ Years
experience
Your Trusted Water Treatment & Plumbing Experts
Founded in 1973 by Scott and Mary Duncan, our company was built on the principle of delivering the same high-quality service we ourselves expect as customers. Now in our third generation under Jared Duncan's leadership, we continue to prioritize honesty, skilled craftsmanship, and family values in every project. Our team combines experienced professionals with emerging talent to ensure continuity in water conditioning and plumbing excellence. We maintain rigorous state licensing and industry certifications through ongoing education, guaranteeing up-to-date technical expertise. Our specialized fleet and efficient service model enable cost-effective solutions for residential, commercial, and industrial clients within a 25-mile radius of Alliance.From water softeners to reverse osmosis systems, we deliver comprehensive solutions with personalized attention. Our 24/7 accessible water vending service provides premium drinking water at competitive pricing, reflecting our commitment to convenience. As a family-operated business, we treat every customer relationship with the same care we apply to our own household needs. Our operational philosophy remains unchanged across five decades: technical excellence, ethical service delivery, and community-focused business practices.
Services
Water Softeners
Reverse Osmosis Systems
Iron Filters
Plumbing Installation
Water Purification
Salt Delivery
Well System Maintenance
Commercial Water Treatment
Details
- Year established: 1973
Highlights and features
- Third-generation family ownership since 1973
- State-licensed water systems specialists with continuing education
- 24/7 accessible premium water vending service
- Custom salt delivery with technician support
- Specialized fleet for efficient residential and commercial service
Associations and certifications
- Water Quality Association
- State of Ohio License #38188 for Plumbing
Services
Water Softeners
Our water softening systems effectively remove mineral content causing hardness. We install and maintain residential and commercial units with customized salt delivery programs. Technicians ensure optimal performance through regular maintenance checks and system adjustments.
Reverse Osmosis
We provide reverse osmosis systems for superior water purification. Our installations include under-sink units and whole-house systems. Maintenance services include filter changes and membrane replacements to guarantee continued contaminant removal.
Plumbing Services
Our state-licensed plumbers handle installations, repairs, and maintenance for residential and commercial properties. Services include pipe replacement, fixture installation, and water system integration with treatment equipment.
Salt Delivery
Our monthly salt delivery service includes product placement and system maintenance. Technicians deliver salt directly to softeners, adjust timers, and check system functionality within our 25-mile service area.
Water Vending
Our 24/7 accessible reverse osmosis water vending machine provides ultra-pure drinking water at $0.25 per gallon. The service accepts cash payments and accommodates standard water jug sizes for residential and commercial use.
People
Scott Duncan
Founder
Co-founded the company in 1973 with Mary Duncan, establishing core values of quality service and family commitment that continue guiding the business today.
Mary Duncan
Co-Founder
Established company standards for customer service alongside Scott Duncan, creating a family-oriented business model focused on community needs and technical excellence.
Jared Duncan
Current Leader
Third-generation leader maintaining family traditions while advancing technical capabilities, overseeing daily operations and service team development since assuming leadership.
Questions
What water treatment systems do you install?
We install water softeners, reverse osmosis systems, iron filters, taste/odor removal systems, and commercial purification solutions.
Are you licensed for well system work?
Yes, we hold Ohio's Private Water Systems Contractor license for well and water system installations and repairs.
Do you offer salt delivery services?
We provide monthly salt delivery with technician service for timer adjustments and system checks within 25 miles of Alliance.
Is your water vending machine accessible after hours?
Our outdoor reverse osmosis water vending machine operates 24/7 with payment options for quarters and bills.
What areas do you service?
We serve residential and commercial clients within a 25-mile radius of Alliance, Ohio for all water treatment needs.
