Business Details
Emergency
services
Open 24/7
always available
Trusted Jacksonville Plumbing Services
The Greatful Plumber is a family-owned and operated business serving Jacksonville, FL, and surrounding areas. We prioritize quality, transparency, and customer satisfaction, offering residential and commercial plumbing solutions tailored to individual needs. Our licensed team delivers reliable services, including drain cleaning, sewer inspections, water heater repairs, and emergency plumbing. With a focus on neatness, respect, and attention to detail, we guarantee 100% satisfaction and strive to build long-term relationships with our clients. Our upfront pricing ensures no hidden fees, and we pride ourselves on prompt, courteous service that addresses both immediate issues and long-term system health. Services
Commercial Plumbing
Drain Cleaning
Sewer Camera Inspection
Water Heater Repair
Emergency Plumbing
Whole House Hot Water
Leak Detection
Sewer Line Repair
Filtration System Installation
Tankless Water Heater Services
Highlights and features
- Family-owned and locally-operated with 24/7 emergency availability.
- Upfront flat-rate pricing with no hidden fees or surprises.
- 100% satisfaction guarantee on all plumbing repairs and installations.
- Clean, respectful technicians who prioritize attention to detail.
- Tailored solutions for residential and commercial plumbing systems.
Associations and certifications
- CFC1426820
What people say
Very professional and curious
Fast service & thorough technician
Arrive fast and top quality
Cleans up after themselves
Went the extra mile
Services
Commercial Plumbing
Our commercial plumbing services address repairs, re-piping, and maintenance for businesses, ensuring minimal downtime. We handle fixture installations, leak detection, and sewer line issues with advanced tools and safety compliance. Clients benefit from tailored solutions that prioritize operational continuity and long-term system reliability for restaurants, offices, and retail spaces.
Drain Cleaning
We specialize in drain and sewer cleaning using hydro jetting and manual techniques to remove clogs caused by debris, tree roots, or grease. Our services prevent backups and maintain system efficiency, with recommendations for maintenance every 18-22 months. Clients receive upfront pricing and rapid resolution for residential and commercial properties.
Sewer Camera Inspection
Using advanced video technology, we inspect sewer lines to diagnose issues like root intrusion or corrosion without excavation. This non-invasive method provides precise diagnostics and referenceable video documentation. Ideal for pre-purchase checks or recurring drain problems, ensuring targeted repairs and cost savings.
Water Heater Repair
We repair and install traditional and tankless water heaters, addressing leaks, inconsistent heating, and efficiency issues. Services include pressure valve adjustments, sediment removal, and energy-efficient upgrades. Clients benefit from same-day service and compatibility with major brands like Bradford White and AO Smith.
Emergency Plumbing
Our 24/7 emergency service addresses burst pipes, severe leaks, and system failures with rapid response times. Technicians carry essential tools and parts for immediate fixes, minimizing property damage. Clients receive priority scheduling and transparent pricing for after-hours urgent needs.
People
Eduardo
General Manager
Eduardo oversees daily operations, ensuring adherence to quality standards and customer satisfaction. With a focus on team coordination and service excellence, he maintains the company's commitment to reliability and transparency.
Pat
Plumber
Pat specializes in residential plumbing repairs, emphasizing clear communication and meticulous workmanship. He ensures clients understand solutions while delivering efficient, long-lasting fixes for drainage and system issues.
Harrison
Plumber
Harrison is praised for prompt, courteous service, including emergency repairs and water heater installations. He goes beyond standard solutions, sourcing tools on-site to resolve unique challenges efficiently.
Danny
Plumber
Danny provides expert plumbing services with a focus on client education and preventive maintenance. His attention to detail ensures systems operate smoothly, reducing future repair needs.
Thuy
Office Manager
Thuy manages scheduling and customer inquiries, ensuring fast response times and seamless service coordination. Her organizational skills support the team's efficiency and client satisfaction.
Questions
Do you offer free estimates?
Yes, we provide free over-the-phone estimates and upfront flat-rate pricing with no hidden fees.
What plumbing services do you offer?
We handle residential and commercial plumbing, including drain cleaning, sewer inspections, water heaters, leak detection, and 24/7 emergency repairs.
Are you available for emergencies?
Yes, our team offers 24/7 emergency plumbing services for urgent issues like burst pipes or severe leaks.
How often should drains be cleaned?
We recommend drain cleaning every 18-22 months, though frequency may vary based on usage and system condition.
Do you service commercial properties?
Yes, we provide specialized plumbing solutions for businesses, including routine maintenance and emergency repairs to minimize downtime.
What areas do you serve?
We serve Jacksonville, Atlantic Beach, Saint Augustine, Ponte Vedra Beach, and surrounding areas in Florida.
