When you need us most, we're there!
At 911 Plumbing & Heating, we pride ourselves on being a trusted and reliable plumbing company serving the Great Falls, Montana area for over a decade. As a family-owned and operated business, we have built a reputation for delivering high-quality plumbing work and exceptional customer service at fair and reasonable prices. Our goal has always been to build lasting relationships with our customers, and we take pride in being a part of the community.
Our Services
At 911 Plumbing & Heating, we offer a wide range of services to meet the diverse needs of our customers. From residential to commercial plumbing, we have the expertise and tools to tackle any job. Our services include:
- Drain Cleaning: Our state-of-the-art jet drain cleaning system uses high-pressure water to blast away any clogs without damaging your home's drains.
- Repiping: If your aging water lines are no longer reliable, our experts can replace them with new, worry-free lines backed by our complete warranty.
- Water Heaters: Whether your water heater is not working or has issues with hot water quality, our licensed professionals can diagnose and repair or replace it quickly and affordably.
- HVAC Services: We offer a range of HVAC services, including heating system repairs, installation, and maintenance. Our certified technicians can diagnose and fix issues with your heating system, and provide free estimates for replacement.
Commercial Plumbing Services
At 911 Plumbing & Heating, we understand that commercial plumbing requires a different set of skills and expertise than residential plumbing. That's why our experts have received additional training and education to handle all your commercial plumbing needs, including:
- Drain Cleaning: Our commercial drain cleaning services use the latest technology to tackle clogs and maintain the flow of your business.
- Clog Removal: Our team is equipped to handle even the most stubborn clogs, ensuring that your business operations run smoothly.
- Leak Detection: We use advanced technology to detect and repair leaks, minimizing downtime and ensuring your business can continue to operate uninterrupted.
- General Plumbing Repairs: Our experts can handle all types of general plumbing repairs, from fixture installation to water filtration systems.
Why Choose Us
At 911 Plumbing & Heating, we pride ourselves on being a family-owned and operated business with a reputation for delivering high-quality work and exceptional customer service. We understand that your plumbing system is crucial to your daily operations, and that's why we are available 24/7 to respond to any emergency. Our licensed professionals are equipped with the latest technology and expertise to diagnose and fix any issue quickly and affordably.
Learn More
To learn more about our services, including residential and commercial plumbing, HVAC, and drain cleaning, please visit our website or give us a call at (406) 760-1818. Our friendly and knowledgeable staff is here to help you with all your plumbing needs.
Unreliable and Unprofessional Service
It appears that 911 Plumbing and Heating has a mix of both positive and negative experiences with their customers. On one hand, some customers have praised the company's excellent customer service, technicians' professionalism, and prompt scheduling. On the other hand, some customers have experienced unprofessional behavior, including being talked down to, being charged exorbitant fees, and receiving poor service.
Positive Experiences
Some customers have had a good experience with 911 Plumbing and Heating, citing excellent customer service, prompt scheduling, and knowledgeable technicians. For example, Dawn Miller praised the company's ability to squeeze her in on short notice, while Angella Ratliff appreciated the technicians' professionalism and ability to handle a complex project. Other customers, such as Jen Rosin, Michelle Calloway, and Anthony Krohmer, had positive experiences with the company's technicians and services.
Negative Experiences
However, some customers have had a poor experience with 911 Plumbing and Heating. Maxemillian Griffith was charged an exorbitant fee for a quick fix, and the customer service was rude and unhelpful. Bengu had a terrible experience, including being talked down to and not receiving a returned call or scheduling for service.
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