Business Details
31 Years
experience
Emergency
services
Tucson's Trusted Plumbing Service Experts
Since 1995, Professional Plumbing Sewer & Drain has been a trusted family-owned provider of comprehensive plumbing solutions in Tucson and surrounding areas. Our BBB-accredited team delivers 24/7 emergency services and specializes in residential and commercial repairs, drain cleaning, sewer and gas line replacements, water heater installations, and backflow prevention. With over 29 years of experience, we maintain honest pricing and prioritize customer satisfaction through prompt, reliable service.Our technicians are licensed, bonded, and insured, ensuring all work meets industry standards. We serve communities including Green Valley, Vail, Oro Valley, and Dove Mountain, offering both routine maintenance and urgent repairs. Our commitment to quality is reflected in our use of trusted brands like Nuvo H2O water softeners and Waste King garbage disposals. Customer testimonials consistently highlight our professionalism, expertise, and dedication to resolving complex plumbing issues efficiently.
Services
Residential Plumbing
Commercial Plumbing
Drain Cleaning
Sewer Repair
Water Heater Installation
Gas Line Repair
Backflow Prevention
Leak Detection
Water Treatment Systems
Emergency Plumbing
Details
- Year established: 1995
Highlights and features
- We offer 29 years of local plumbing expertise in Tucson and surrounding areas
- Our BBB-accredited status demonstrates our commitment to ethical business practices
- Emergency services available 24/7 with same-day appointments guaranteed
- All technicians are licensed, bonded, and insured for your protection
- We use advanced diagnostic tools like video sewer line inspections
Associations and certifications
- Better Business Bureau (BBB)
What people say
Prompt service
Knowledgeable technicians
Reasonable charges
Professional demeanor
Effective solutions
Services
Emergency Plumbing
Our emergency plumbing service provides immediate response for urgent issues like burst pipes, severe leaks, and complete plumbing failures. Available 24 hours a day, 7 days a week, our technicians carry essential parts for common repairs and use advanced diagnostic tools to resolve problems efficiently. Customers consistently praise our rapid response times and ability to handle critical situations with minimal property damage.
Sewer Repair
We specialize in comprehensive sewer repair and maintenance using modern techniques like video pipe inspection and hydro jet cleaning. Our services include main line replacement, root intrusion removal, and backflow prevention system installation. With specialized equipment for both residential and commercial properties, we address everything from minor clogs to complete sewer system overhauls while minimizing landscape disruption.
Water Heater Installation
We offer professional water heater installation, repair, and maintenance for both residential and commercial clients. Our technicians handle all types including tankless, gas, and electric models. We diagnose issues like pilot light failures, pressure problems, and sediment buildup, while also providing replacement recommendations based on efficiency ratings and usage requirements. Emergency water heater service is available after regular business hours.
Gas Line Repair
Our licensed technicians perform complete gas line services including leak detection, pressure testing, and system installation. We handle both indoor and outdoor gas lines for appliances, fireplaces, and outdoor kitchens while following strict safety protocols. Services include code compliance checks, corrosion prevention, and emergency gas shutoff procedures. We ensure all connections meet local building code requirements for residential and commercial properties.
Drain Cleaning
We provide comprehensive drain cleaning services using motorized augers, video inspection cameras, and high-pressure hydro jetting equipment. Our technicians identify blockage causes including hair buildup, grease accumulation, and tree root intrusion. We offer both reactive clearing and preventive maintenance programs for residential homes and commercial establishments, including restaurants and multi-unit buildings requiring frequent drain maintenance.
People
Tony
Owner
Tony has led Professional Plumbing Sewer & Drain since its founding in 1995. With extensive industry experience, he oversees daily operations while maintaining hands-on involvement in complex plumbing projects. Tony ensures the company maintains its BBB accreditation and family-owned values while expanding service capabilities to meet growing customer needs.
Fred
Master Plumber
Fred is a senior technician known for his exceptional problem-solving skills and customer service. With over a decade of experience, he specializes in emergency repairs and complex system diagnostics. Customers frequently request Fred by name for his thorough explanations and commitment to resolving even the most challenging plumbing issues, often working beyond standard hours to complete critical repairs.
Steve
Senior Technician
Steve specializes in sewer and drain cleaning services with particular expertise in commercial system maintenance. He has over 15 years of field experience and is known for his methodical approach to diagnosing persistent odor issues and complex drainage problems. Steve's ability to explain technical details in accessible terms has made him a favorite among residential and business clients alike.
Walter
Customer Service Manager
Walter coordinates service appointments and manages client communications while occasionally assisting with field work. With eight years at the company, he provides personalized support by matching customer needs with appropriate technicians. His dual role ensures seamless coordination between scheduling and service delivery, maintaining the company's reputation for prompt, efficient service.
Gage
Service Technician
Gage is a rising star in our technician team, known for his prompt response times and thorough explanations of repair processes. He recently resolved a complex exterior faucet issue that required immediate attention, demonstrating both technical skill and customer-focused service. Customers appreciate his clean work habits and ability to complete repairs with minimal disruption to household routines.
Questions
Do you offer emergency plumbing services after regular business hours?
Yes, we provide 24/7 emergency plumbing services with technicians available for immediate response to urgent issues like burst pipes, severe leaks, and complete system failures.
What areas do you service?
We serve Tucson and surrounding communities including Green Valley, Vail, Oro Valley, Dove Mountain, Marana, and Northwest Tucson areas since 1995.
Are your plumbers licensed and insured?
Yes, all our technicians are fully licensed, bonded, and insured to ensure your protection and compliance with Arizona plumbing regulations.
Do you handle both residential and commercial plumbing needs?
Yes, we provide comprehensive plumbing services for both residential homes and commercial properties including restaurants, office buildings, and apartment complexes.
What payment methods do you accept?
We accept major credit cards and cash payments. Payment arrangements can be discussed with our customer service team before service completion.
Are you BBB accredited?
Yes, we maintain Better Business Bureau accreditation with an A+ rating, demonstrating our commitment to ethical business practices and customer satisfaction.
