Business Details
45 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Delaware
Custom Mechanical has been serving the Delmarva Peninsula since 1981, delivering expert HVAC and plumbing solutions to over 10,000 homeowners. Our 40+ years of experience, combined with a fleet of 20+ service vehicles and a team of certified technicians, enables us to provide rapid response and up-front pricing across Delaware and Maryland coastal communities. We specialize in heating, cooling, plumbing, and indoor air quality systems, offering 24/7 emergency services, preventive maintenance plans, and energy-efficient installations.Our commitment to quality workmanship, customer satisfaction, and community involvement has earned us a reputation as a trusted local service provider. With factory-authorized parts and rigorous technician training, we ensure long-term reliability for residential HVAC and plumbing systems.
Services
HVAC Repair
Plumbing Services
AC Installation
Heat Pump Services
Indoor Air Quality
Preventive Maintenance
Water Heater Repair
Emergency Repairs
Ductless AC Repair
Plumbing Repairs
Details
- Year established: 1981
Highlights and features
- 40+ years serving Delmarva's HVAC and plumbing needs
- 24/7 emergency service with rapid response times
- Certified HVAC specialists and experienced plumbers
- Up-front pricing with no hidden fees
- Factory-authorized parts for all repair work
What people say
Prompt service
Skilled technicians
100% satisfaction
Reliable repairs
Professional staff
Services
HVAC Repair
Our certified technicians provide prompt HVAC repairs for furnaces, heat pumps, and air conditioning systems. With 24/7 emergency availability and fully stocked service vehicles, we complete most repairs during the first visit. We service all major brands and maintain factory-authorized parts inventory for efficient troubleshooting.
Plumbing Services
We offer comprehensive plumbing solutions including water heater replacement, drain clearing, and fixture installation. Our licensed plumbers handle emergency leaks, toilet repairs, and pipe maintenance with same-day service availability. We provide free estimates and guarantee satisfaction for all residential plumbing work.
AC Installation
Our specialists install energy-efficient air conditioning systems tailored to home specifications. We assess insulation levels, square footage, and usage patterns to recommend properly sized units. All installations include system calibration and efficiency testing to ensure optimal performance and energy savings.
Heat Pump Services
We service all heat pump types including ductless mini-split systems. Our technicians diagnose performance issues, perform refrigerant charge adjustments, and install new systems with proper sizing calculations. We offer 24/7 repair service for heat pump failures and seasonal maintenance plans.
Indoor Air Quality
Our air quality solutions include HEPA filtration systems, UV air purifiers, and humidity control devices. We assess home ventilation needs and install whole-house air cleaners that remove allergens, viruses, and pollutants from HVAC systems.
People
Regan General Manager/President
President
Leading Custom Mechanical since its founding in 1981, Regan oversees operations and strategic growth while maintaining our original commitment to customer satisfaction and technical excellence.
Derrick HVAC Technician
HVAC Technician
With 15+ years of experience, Derrick specializes in complex HVAC system diagnostics and energy-efficient installations, ensuring optimal performance for residential heating and cooling systems.
Coty Plumber
Master Plumber
Certified master plumber with expertise in emergency leak repairs and system upgrades, Coty provides reliable plumbing solutions while adhering to all local code requirements.
Richard Installation Manager
Installation Manager
Managing all system installations, Richard ensures proper equipment sizing and manufacturer specification compliance for HVAC and plumbing projects across the Delmarva region.
Jay Service Manager
Service Manager
Jay coordinates our 24/7 service team, maintaining rapid response times and quality control for emergency HVAC and plumbing repairs throughout our service area.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services with rapid response times across Delaware and Maryland coastal areas.
What HVAC maintenance plans are available?
We offer customizable preventive maintenance plans including seasonal system inspections, filter replacements, and performance tune-ups for optimal efficiency.
Are your technicians certified?
All our HVAC technicians hold industry certifications and undergo regular factory training for the latest heating and cooling technologies.
Do you service all HVAC brands?
Yes, our technicians are trained to service and repair all major HVAC brands and models currently in operation.
What plumbing services do you offer?
We provide full-service plumbing including emergency leak repairs, water heater replacement, drain clearing, and fixture installations for residential properties.
How quickly can you respond to service calls?
Our average response time is under 2 hours for emergency HVAC and plumbing issues in our primary service areas.
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