Expert service from people you can trust
Our Story
At Rhoads Energy, we pride ourselves on being a family-owned and operated business that has been serving Southcentral Pennsylvania and Northeastern Maryland for over 100 years. Our founder, Jerome H. Rhoads, started selling kerosene from the back of a railcar in Lancaster, PA in 1917. Throughout our history, we've adapted to the changing needs of our customers and the industry, becoming a full-service company that can meet all of your heating and air conditioning needs.
Services
As a comprehensive energy company, Rhoads Energy provides a wide range of services, including:
- Heating Oil Delivery: Lock in a low fuel price and get reliable, on-time deliveries and service.
- Propane Delivery: Lock in a low fuel price and get reliable, on-time deliveries and service.
- HVAC Repair and Installation: Our expert technicians can repair or install central A/C and mini-split systems, as well as provide maintenance and service plans.
- Fuel Services: We offer flexible payment plans, including our popular Bundle Up Program, which stretches your heating oil and propane costs across 12 equal monthly payments.
- Commercial Services: Our team can handle all of your commercial fueling needs, including propane, natural gas, and heating oil.
Why Choose Rhoads Energy?
At Rhoads Energy, we're committed to providing outstanding service and building lifelong relationships with our customers. Here are just a few reasons why you should choose us:
- True to Our Roots: We've been serving this community for over 100 years, and we're proud of our roots in Lancaster, PA.
- Focus on Service: We prioritize strong customer relationships and strive to make it easier to do business with us.
- Value Our Team: Our employees are the key to our success, and we're proud to have been named one of the Best Places to Work in PA.
- Involved in the Community: We believe in giving back to our communities, supporting a range of charitable initiatives and sponsoring local events and organizations.
- Accolades: We've received numerous awards and recognition for our commitment to customer service, including Best Heating & Cooling Service Company from the Reading Eagle and LNP's Readers Choice Award.
Meet Our Team
Our leadership and management teams bring a deep knowledge of the energy and HVAC industry and a breadth of experience to build lifetime relationships with our customers and industry partners. Meet our CEO, Michael DeBerdine, III, and other key team members who are dedicated to providing exceptional service to our customers.
Overview of Reviews
The reviews are primarily positive, with most customers expressing satisfaction with the company's services, technicians, and staff. However, there are some negative comments regarding pricing and incomplete work.
Positive Aspects
- Technician Performance: Many reviewers praised the technicians for their efficiency, professionalism, and politeness.
- Staff and Customer Service: The staff was noted for being friendly, knowledgeable, and personable.
- Timeliness and Quality of Work: Several reviewers mentioned that the work was done right and on time, with the work area left clean.
- Pricing and Value: Some customers appreciated the company's pricing and felt that it was a good value.
Negative Aspects
- Pricing: One reviewer felt that the pricing was high, and another mentioned that the quote was not thorough.
- Incomplete Work: One customer experienced incomplete work and felt that the sales rep was not honest about the work that needed to be done.
- Online Service Issues: Another reviewer had issues with the company's online setup and delivery option, resulting in delayed or no delivery.
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