Business Details
41 Years
experience
Emergency
services
24/7 Emergency Plumbing & Heating Services in Rhode Island
Phillips Plumbing & Hardware & Mechanical has served Rhode Island and surrounding areas since 1985, establishing itself as a trusted family-owned provider of comprehensive plumbing, heating, and gas services. Our 24/7 emergency response team ensures immediate assistance for urgent needs, while our upfront pricing policy guarantees transparent cost communication before any work begins. With specialized expertise in residential and commercial repairs, replacements, and new installations, we maintain rigorous quality standards through certified technicians and premium materials.Our commitment to customer satisfaction is reinforced by multi-year warranties on parts and labor, alongside personalized service that includes same-day appointments and meticulous job site cleanup. As a VPI-referred contractor for National Grid, we combine industry certifications with hands-on experience to deliver energy-efficient solutions that meet evolving client needs.
Services
Plumbing Repairs
Heating Installations
Emergency Services
Water Filtration
Gas Line Installations
Boiler Replacements
Steam Heating Systems
Drain Cleaning
Sewer Line Repair
Mini-Split AC Installation
Details
- Year established: 1985
Highlights and features
- 24/7 emergency service with rapid response times
- Transparent upfront pricing with no hidden fees
- Certified technicians with 39+ years of combined experience
- Multi-year warranties on parts and labor
- Energy-efficient solutions with National Grid incentives
Associations and certifications
- VPI Referred Contractor (National Grid)
What people say
Fast emergency response
Professional technicians
Transparent pricing
Excellent workmanship
Thorough cleanup
Services
Plumbing Repairs
Our certified technicians handle all plumbing emergencies and routine repairs with 24/7 availability. From leak detection to sewer line replacement, we use advanced diagnostic tools and premium materials to ensure lasting solutions. Clients receive detailed cost estimates before work begins, with same-day service options available for urgent issues like burst pipes or water heater failures.
Heating Installations
Specializing in high-efficiency gas boilers and furnaces, we provide complete heating system installations and oil-to-gas conversions. Our team ensures proper sizing and code-compliant installation while explaining maintenance requirements. National Grid incentives and 0% interest financing options make upgrades more affordable for residential and commercial clients.
Emergency Services
Available 24 hours daily, our emergency team responds rapidly to plumbing and heating crises. Technicians carry essential parts for common repairs and follow strict protocols to minimize property damage. Clients receive upfront pricing even during late-night calls, with detailed explanations of required repairs before work commences.
Water Filtration
We install whole-house water filtration systems that remove chlorine, chloramines, and impurities. ProSeries units feature programmable backflush cycles for efficiency, with systems designed to improve skin health and extend plumbing lifespan. Clients receive personalized demonstrations of filtration benefits and maintenance requirements.
Steam Heating Systems
Our experts maintain and upgrade steam heating systems for optimal efficiency. Services include boiler tune-ups, pipe insulation, and system balancing to eliminate cold spots. For outdated systems, we offer modern replacements with energy-saving features while preserving historical building integrity during installations.
People
John Phillips
Business Owner
With over 35 years in the industry, John Phillips leads the company's strategic direction while maintaining hands-on involvement in complex projects. His expertise in energy-efficient systems and client relations drives the company's commitment to quality and innovation.
Bernie Mongeau
Lead Master Plumber & Pipefitter
Bernie oversees technical operations and mentorship of junior staff. With two decades of experience, he specializes in challenging pipe routing solutions and emergency problem-solving, ensuring adherence to safety and quality standards across all projects.
Sergei Bugaichanko
Plumbing Apprentice
Sergei supports service teams while completing apprenticeship requirements. He assists with routine maintenance and installation tasks under senior supervision, focusing on mastering precision plumbing techniques and customer service protocols.
Chris DeBoer
Journeyman Plumber
Chris performs independent service calls and collaborates on large-scale projects. His skills include fixture replacements and system diagnostics, with a focus on delivering efficient solutions that minimize client disruption during repairs.
Nick Jordan
Journeyman Plumber
Nick specializes in commercial plumbing systems and emergency repairs. He coordinates with property managers for scheduled maintenance while providing rapid response for urgent service needs across residential and business accounts.
Questions
Do you offer 24/7 emergency service?
Yes, our team responds to plumbing and heating emergencies 24 hours a day, 7 days a week with no additional fees for after-hours service.
How does upfront pricing work?
Before starting any work, we provide detailed cost estimates covering parts, labor, and potential contingencies, ensuring no hidden charges appear later.
What areas do you service?
We primarily serve Rhode Island and adjacent Massachusetts communities, with technicians strategically located for rapid response across our service territory.
Are financing options available?
Yes, we offer 0% interest loans for qualifying heating system upgrades and energy-efficient installations through National Grid incentive programs.
What warranties do you provide?
Repairs carry 1-year parts/labor coverage, while new installations include 2-year warranties on both components and workmanship performed by our technicians.
Can you handle commercial projects?
Our team services commercial properties with plumbing maintenance, emergency repairs, and system upgrades, working closely with facility managers to minimize business disruption.
