Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Salem, OR
Founded in 1948 by Carsten J. Hansen, our company has grown from a mechanical contracting startup to a trusted leader in HVAC, plumbing, and agricultural services across the Willamette Valley. As a third-generation family-owned business, we prioritize community engagement, evidenced by our sponsorships of local youth leagues and partnerships with organizations like the YMCA and American Cancer Society. Our team maintains active memberships in industry associations such as the Oregon Association of Plumbing, Heating and Cooling Contractors, ensuring access to cutting-edge technologies and best practices.With over 75 years of combined expertise, we deliver tailored solutions for residential, commercial, and agricultural clients, emphasizing energy efficiency through partnerships with brands like Trane and Mitsubishi. Our commitment to quality is reflected in our 24/7 emergency service, annual maintenance programs, and rigorous technician training through unions like United Association Steamfitters Local No. 290. Customer satisfaction remains our top priority, as demonstrated by our 95% referral rate from satisfied clients across Marion, Polk, and surrounding counties.
Services
Residential HVAC
Commercial Plumbing
Agricultural Crop Dryers
Fire Sprinkler Systems
Radiant Floor Heating
Details
- Year established: 1948
Highlights and features
- We offer over 75 years of combined HVAC and plumbing expertise
- Our technicians provide 24/7 emergency service with rapid response
- Family-owned operation with deep local roots in Salem since 1948
- Certified professionals trained through United Association programs
- Specialized agricultural dryer solutions with 50+ years experience
What people say
Amazing service
Honest and reliable
Quick and professional
Knowledgeable technicians
Excellent installation
Services
Residential HVAC
We install and service residential heating and cooling systems including furnaces, heat pumps, and central air conditioning. Our technicians handle emergency repairs, annual maintenance, and system upgrades using energy-efficient equipment from Trane and Mitsubishi. Customers benefit from 24/7 emergency service and personalized system recommendations.
Commercial Plumbing
Our commercial plumbing services cover new construction, system upgrades, and emergency repairs for businesses. We specialize in complex installations including fire sprinkler systems and boiler connections. Commercial clients receive priority scheduling and maintenance contracts to minimize operational disruptions.
Agricultural Crop Dryers
We design and install agricultural crop drying systems for hops, mint, hazelnuts, and hemp operations. With over 50 years of experience, our engineers create customized solutions that optimize drying efficiency while meeting specific crop requirements for moisture control and product quality.
Fire Sprinkler Systems
We provide complete fire sprinkler system design, installation, and annual inspections for residential properties. Our systems meet Oregon state requirements and offer homeowners reduced insurance premiums while ensuring family safety through early fire suppression.
Radiant Floor Heating
Our radiant floor heating installations use Weil-McLain boilers for energy-efficient home heating. Systems are compatible with tile, wood, and concrete floors, providing even heat distribution that reduces energy costs by 15-30% compared to forced-air systems while improving indoor comfort.
People
Bill Hansen
Owner
Third-generation leader with engineering degree from Oregon State University. Served as National President of PHCC association. Active in local Kiwanis and Masonic organizations since 1974.
Jay Hansen
Vice President
Second-generation leader with University of Oregon education. Oversees daily operations and industry association involvement. Active in Masonic and Little League programs since 1982.
Crystal Hochspeier
Service Department Manager
Manages service scheduling and parts logistics with 25+ years experience. Coordinates team of 10 technicians while maintaining customer communication standards since 1999.
Casey Ballstaedt
Estimator/Project Manager
28-year veteran with sheet metal apprenticeship background. Specializes in residential and light commercial HVAC design. Operates as trusted advisor for system selection and installation planning.
Brad Stubenrauch
Service Technician
27-year technician with expertise in residential/commercial HVAC systems and boiler modernization projects. Provides hands-on repair solutions while mentoring newer technicians in field best practices.
Questions
What HVAC services do you offer?
We provide residential and commercial heating, air conditioning, boiler installations, and 24/7 emergency repair services throughout the Willamette Valley.
How often should HVAC systems be maintained?
Annual maintenance is recommended for optimal performance, with priority scheduling available for preventative care customers.
Do you offer emergency plumbing services?
Yes, our certified technicians provide 24/7 emergency plumbing repair services with rapid response times.
Are financing options available?
We offer flexible financing programs for qualified customers seeking HVAC or plumbing system upgrades.
How can I improve system efficiency?
Regular maintenance, programmable thermostats, and upgrading to ENERGY STAR equipment can improve efficiency by 15-30%.