A Family Tradition of Quality Service in Altoona, PA
For over 70 years, Smithmyer Plumbing & Heating has been a trusted name in plumbing, heating, and air conditioning services in Altoona, PA. Family-owned and operated, we understand the importance of comfortable and reliable home environments, and we are dedicated to delivering exceptional customer service every time.
Our Expertise & Services
We offer a comprehensive range of services to meet all your residential and commercial needs:
Plumbing
- Repairing leaky faucets, toilets, and plumbing fixtures
- Performing full bathroom and kitchen remodels
- Addressing water heater problems and installations
- Leak detection and repair services
Heating
- Installations, repairs, and maintenance of furnaces and boilers
- Comprehensive heating system assessments and energy audits
- Preventative maintenance plans to ensure optimal efficiency
Air Conditioning
- Repairing and replacing existing AC units
- Installing new cooling systems and heat pumps
- Routine maintenance to keep your system running smoothly
Our Commitment to Customer Satisfaction
We believe in open communication and transparency, which is why we offer upfront pricing on all our services. You'll know exactly what you're paying before we start any work. Additionally, we provide 24/7 emergency services to address urgent situations that can arise at any time.
Join our Home Care Club for Extra Peace of Mind
Our Home Care Club offers comprehensive inspections of your plumbing, heating, and air conditioning systems, providing peace of mind by identifying potential issues before they become major problems. Club members also enjoy exclusive discounts and priority scheduling.
Experience the Smithmyer Difference
At Smithmyer Plumbing & Heating, we pride ourselves on:
- Experience and Expertise: Our team of skilled technicians has extensive experience and training in all aspects of plumbing, heating, and air conditioning.
- Honesty and Transparency: We are upfront about our pricing and repair estimates, so you can make informed decisions.
- Personalized Service: We understand that every customer is unique, and we tailor our services to meet your individual needs.
- Community Involvement: We are proud to be an active member of the Altoona community and support local events and initiatives.
Overall Experience
Smithmyer Plumbing has received mixed reviews from customers, with some being extremely satisfied and others having poor experiences.
Positive Reviews
Smithmyer Plumbing has a history of providing excellent service, with reviewers praising their promptness, professionalism, and affordability. Many customers have had issues with their heating and plumbing systems resolved quickly and efficiently by the company's technicians, including Bill and Jason. Some reviewers have also complimented the company's friendly and courteous staff, with one reviewer even mentioning that they felt like the service was above and beyond.
Negative Reviews
Unfortunately, some customers have had disappointing experiences with Smithmyer Plumbing. A few reviewers have reported issues with the company's responsiveness, with some feeling like they were left in the dark or ignored after scheduling appointments. Some customers have also reported being sold unnecessary services or having issues with the quality of work done by the company's technicians.
Common Issues
Several reviewers have expressed frustration with the company's inability to follow through on commitments, including missed appointments and failed attempts to complete repairs. Some customers have also reported feeling like they were taken advantage of, with one reviewer mentioning that they felt like the company tried to sell them services they didn't need.
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