Serving with honesty, integrity, and responsibility
Quality, Dependable Plumbing Solutions for Greater Phoenix, AZ
Centurion Plumbing Services LLC proudly serves the greater Phoenix, AZ area with prompt and professional plumbing solutions. We prioritize exceptional customer service, ensuring your satisfaction every step of the way.
Our Expertise
We offer a comprehensive range of services to handle all your plumbing needs, including:
- General plumbing repairs: leak repairs, faucet installations & repairs, drain cleaning, water heater repair & replacement, and much more.
- Emergency repairs: available 24/7 for urgent repairs like burst pipes, clogged drains, and water leaks.
- Preventative maintenance: regular inspections and tune-ups to minimize future issues and ensure plumbing system efficiency.
- Commercial plumbing services: specializing in large-scale projects and ongoing maintenance for businesses.
- Residential plumbing services: dedicated to meeting the diverse needs of homeowners.
Customer-Focused Approach
We understand the importance of personalized attention and outstanding customer service. Our experienced technicians:
- Arrive on time and are respectful of your home.
- Clearly explain the problem and provide estimated repair or replacement costs before proceeding.
- Offer honest recommendations and discuss all available options before starting any work.
- Work efficiently and meticulously to minimize disruption to your daily life.
Dedicated to Exceptional Results
We are committed to:
- Providing upfront pricing and transparent billing.
- Completing work on time and within budget.
- Ensuring all work is done to the highest standards and code compliance.
- Delivering exceptional customer service and building lasting relationships.
Customer Testimonials
Our satisfied clients consistently praise our responsiveness, professionalism, and dedication to quality. Read their glowing reviews to learn how we have helped countless homeowners and businesses in the Phoenix area maintain their plumbing systems smoothly and efficiently.
Contact us today to discuss your plumbing needs and request a free estimate from our experienced team. We look forward to exceeding your expectations and becoming your trusted plumbing partner in the greater Phoenix, AZ area.
Overall Experience
The majority of the reviews left for Centurion Plumbing Services are extremely negative, with most customers expressing extreme disappointment and frustration with the company. Several customers report being strung along with broken promises, ignored phone calls, and missed appointments, leading to a lack of trust and reliability.
Communication Issues
One of the most common complaints is the lack of communication from the company, with customers reporting that they were left in the dark about the status of their jobs, and were not informed of any changes or delays. This lack of communication led to frustration and mistrust among customers.
Inconsistent Service
Some customers report that the company's service was inconsistent, with some employees providing good service, while others were unprofessional and difficult to work with.
Disappointing Outcomes
Many customers report that the company failed to complete the work as promised, or that the work was not done correctly. For example, one customer reported that a new faucet was not installed correctly, while another customer reported that a toilet was not fixed.
Rare Positive Reviews
However, two customers did report positive experiences with the company. One customer praised the company's communication and the fact that they were able to resolve their plumbing issue quickly and efficiently. Another customer reported that the company's plumber was able to fix their bathtub backup and communicate their timeline and schedule well.
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