Northern Nevada's Premier Plumbing, Heating & Air Contractors
At Michael's Plumbing, Heating & Air, we take pride in being Northern Nevada's Premier Plumbing, Heating & Air Contractors. With over 32 years of experience, we offer a full range of services for our customers, including plumbing and drain services, residential and commercial heating and air services.
Our Commitment
At Michael's Plumbing, Heating & Air, we are committed to protecting the value and comfort of our clients' real estate investments by providing skilled, professional workmanship and exceptional service for every customer, every time. We believe in honesty and integrity, unwavering commitment to quality, exceptional service, innovative and energy-efficient solutions, and competitive pricing.
Our Qualifications
With over 30 years of experience and master plumber, Michael Jared has over three decades of expertise in the plumbing business. As a family-operated business, we are built around family values of trust, honesty, and integrity in all our business dealings. We are proud to be a Moen Certified Service Plumber, Rinnai Authorized Service Provider, Navien Service Specialist, York Certified Comfort Expert, Nate Certified Technicians, Better Business Bureau Accredited Business, Angieslist Super Service Award 2013-14, Licensed, Bonded, Insured, Worker's Compensation Insured, OSHA Trained Employees, and Background Checked and Drug Tested.
Our Services
We offer a wide range of services, including:
- Plumbing Repair and Installation
- Residential and Commercial HVAC Services
- Water Heaters and Tankless Water Heaters
- Commercial Drain Services
- Heating and Air Conditioning Repair and Replacement
- Electrical Services
- Home Care Club
- Financing Options
Our Team
At Michael's Plumbing, Heating & Air, we are dedicated to providing exceptional service and customer satisfaction. Our team of experienced and certified professionals are dedicated to ensuring that every customer receives the highest level of service and quality workmanship.
Our Philosophy
At Michael's Plumbing, Heating & Air, we believe in honesty and integrity, unwavering commitment to quality, exceptional service, innovative and energy-efficient solutions, and competitive pricing. We aim to provide our customers with an unparalleled level of service, ensuring their comfort and satisfaction from beginning to end.
Customer Experience
The customer experience with Michael's Plumbing has been a mixed bag. On the positive side, some customers have reported excellent customer service, with technicians being responsive and getting the job done efficiently. However, others have had negative experiences, with long wait times and a lack of follow-through on promised work.
Wait Times and Communication
One of the major issues customers have faced is long wait times, with one customer having to wait 11 days for an appointment. Additionally, there have been instances of poor communication, with technicians failing to complete work as promised and leaving customers to make additional appointments themselves.
Pricing
Prices for Michael's Plumbing services have been a point of contention, with one customer expressing shock at a $300+ bill for only two hours of work.
Reliability and Follow-Through
The reliability and follow-through of Michael's Plumbing technicians have been called into question, with one customer being left without shower facilities for an extended period of time.
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