A Legacy of Comfort Since 1965
Thorne Plumbing, Heating, and Air Conditioning has proudly served the Zanesville, Ohio area for over 50 years. Founded in 1965 by Jim and Sue Thorne, the company has evolved into a trusted leader in residential and light commercial plumbing and HVAC services. Now led by Mike Thorne, the third generation in the family business, Thorne Plumbing remains dedicated to delivering exceptional comfort, reliability, and professionalism to every customer.
Expert Comfort Solutions for Every Home
Our team of certified technicians are highly skilled in all aspects of plumbing and HVAC. We offer a comprehensive range of services to keep your home comfortable and efficient, including:
Heating & Cooling
- Furnace repair and installation
- Air conditioner repair and installation
- Heat pump service and installation
- Geothermal systems
- Mini-split systems
- Comprehensive diagnostics and tune-ups
Plumbing
- Water and drain piping repair and replacement
- Fixture installation and repair (faucets, toilets, sinks, disposers)
- Drain cleaning and inspection
- Gas piping repair and installation
- Water heater replacement and installation
- Preventative maintenance plans
Additional Services
- Air quality assessments and solutions
- Solar heating and cooling consultations
- New construction plumbing and HVAC installations
Customer Focused, Every Step of the Way
At Thorne Plumbing, we prioritize:
- Prompt and reliable service: We respond quickly to your needs and work efficiently to minimize inconvenience.
- Professionalism and transparency: Our technicians are courteous, respectful, and provide clear communication throughout the process.
- Quality workmanship: We use high-quality materials and perform all work to the highest standards.
Get the Comfort & Expertise You Deserve
For over five decades, Thorne Plumbing, Heating, and Air Conditioning has helped thousands of homeowners in the Zanesville area achieve optimal comfort in their homes. Contact us today for reliable solutions, expert advice, and exceptional customer service.
Excellent Customer Service
Thorne Plumbing Heating & Air Conditioning has received numerous positive reviews from satisfied customers. Many reviewers have praised the company's prompt and professional service, with some mentioning that they received same-day appointments and technicians who went above and beyond to diagnose and fix issues. Sarah, who sets up appointments, is also commended for being extremely helpful and pleasant to deal with.
Technical Issues and Unprofessionalism
However, one reviewer, Ismet Ozkazanc, had a disappointing experience. He reported that the technician did not properly diagnose his issue and charged him for a service call. When he contacted the company about his dissatisfaction, he was told that the technician had called him and could not reach him, but refused to offer a refund.
Additional Reviews
Other reviewers have praised the company for their professionalism, punctuality, and value. Several customers have reported that the technicians were courteous and explained everything they were doing. One reviewer even mentioned that the company left his home "just as it was before they arrived."
Customer Concerns
One reviewer, Johnathanw, expressed frustration with the company's lack of response to his requests for a commercial job quotation. He advised other general contractors to look elsewhere.
Locations and Services
Thorne Plumbing Heating & Air Conditioning serves customers in Zanesville, OH, and offers a range of services, including heating and cooling, plumbing, and ductless heating and A/C.
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