Trust Your Dekalb Plumber for Life. 770-322-1611
Our Story
Larson Plumbing and Heating is a company that has been dedicated to providing excellent service to the community for decades. Our story began in 1980 when Jim Larson founded the company with a single man shop. Over the years, we have grown and expanded our services to cater to the changing needs of our customers. Despite our growth, our commitment to customer satisfaction has remained unwavering.
We take pride in being a team-oriented company where our technicians are trained, skilled, and professional. We believe that the key to our success lies in our ability to provide exceptional service and products to our customers. We are licensed, bonded, and insured to operate in all areas of Minnesota, including Minneapolis and St. Paul.
Our Commitment to Customer Satisfaction
At Larson Plumbing and Heating, we are committed to ensuring that our customers are completely satisfied with our services. We understand the importance of providing high-quality products and services, and we strive to exceed our customers' expectations with our superior workmanship and services. We believe that our customers are not just customers, but partners in our success, and we treat them as such.
Our Services
We offer a wide range of services to cater to our customers' needs. Our plumbing services include the installation of sinks, faucets, toilets, water heaters, and water softeners. We also provide plumbing repairs and maintenance services, including leak detection and repair. Our heating and air conditioning services include the installation of furnaces, air conditioners, heat pumps, and humidifiers. We also provide repair and maintenance services for these systems.
Our Promise
We promise to provide honest customer service and total customer satisfaction. We understand that every customer is unique, and we strive to meet the specific needs of each customer. We are committed to providing high-quality products and services, and we work hard to exceed our customers' expectations.
Why Choose Us
At Larson Plumbing and Heating, we are committed to providing exceptional service and products to our customers. We have over three decades of experience in the industry, and we have built a reputation for quality and reliability. We are licensed, bonded, and insured to operate in all areas of Minnesota, and we have a team of trained, skilled, and professional technicians.
Our Contact Information
If you have any questions or would like to schedule a service, please do not hesitate to contact us. You can reach us at (763) 427-7680 or through our website. Our office hours are Monday to Friday, 7am to 5pm.
Our Address
Larson Plumbing and Heating
PO Box 459
Isanti, MN 55040
Plbg. # PC643733 Mech. # MB003613
Overall Experience with Larson Plumbing
Quick Response and Efficient Service
Larson Plumbing received praise for their quick response and efficient service. One customer had a broken water heater and was able to get it fixed within a day, including a Sunday visit to diagnose the issue. The technician, Steve, was prompt and professional, and the customer was pleased with the service.
Customer Service Issues
However, not all customers had a positive experience with Larson Plumbing's customer service. One customer had a terrible experience with the receptionist, citing absolute worst customer service of any place ever. Another customer had difficulty booking an appointment, with the owner struggling to manage appointments and scheduling.
Importance of Good Customer Service
While the service itself was good, customers highlighted the importance of good customer service. One customer expressed disappointment with the owner's phone skills and scheduling abilities, which affected their overall experience.
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