ProudlyHandling All of Your Home Comfort Needs
Our History and Vision
Founded in 1921, Robison has proudly served the residents of Westchester, Putnam, and Dutchess counties as their trusted partner in home comfort. Throughout our rich history, we've remained dedicated to providing exceptional customer service, reliable solutions, and comprehensive expertise to keep your home comfortable and secure.
Our Expertise: Your Home Comfort Solutions
We offer a comprehensive range of services that address all aspects of home comfort. Our expertise encompasses:
Heating Solutions
- Heating oil delivery and installation
- Natural gas and electric heating systems
- Geothermal solutions and heat pumps
- Comprehensive system maintenance and repair
Cooling Solutions
- Air conditioning installation, repair, and maintenance
- Ductless systems and thermostats
- Comprehensive cooling assessments and solutions
Additional Services
- Plumbing services and repairs
- Indoor air quality assessment and improvement
- Electrical services and generator installation
- Chimney cleaning and inspection
- Water and fire remediation
Our Guiding Principles
Our success is built on four core principles:
- Customer-centered care: We prioritize your needs and offer responsive, personalized solutions.
- Quality craftsmanship: Our technicians are highly skilled and experienced, ensuring meticulous workmanship.
- Affordable solutions: We offer competitive pricing and transparent invoicing.
- Sustainability: We embrace innovation and offer eco-friendly technologies to promote environmental responsibility.
Proudly Serving the Community
For over a century, Robison has been a staple in the community, earning an A+ rating from the BBB. We take pride in supporting local businesses and actively participating in community initiatives.
Contact Robison Today
Whether you need repairs, installations, or comprehensive solutions for your home comfort needs, Robison is your reliable partner. Contact us today and experience the difference our commitment to excellence, personalized service, and exceptional solutions can make.
Customer Service Experience
Customers have had mixed experiences with Robison's customer service. Some reviewers praised the company's responsiveness, professionalism, and courtesy, while others expressed frustration with the diagnostic process, billing, and communication.
Pricing and Value
Some customers felt that Robison's prices were too high, with one reviewer reporting a quote of $3,895 for a hot water heater replacement and another being charged $200 for a non-refundable diagnostic fee. Others, however, were satisfied with the company's pricing and felt that they received good value for their money.
Technical Expertise
The technical skills of Robison's technicians were generally praised, with many reviewers reporting that the technicians were knowledgeable, professional, and efficient in their work.
Reliability and Emergency Response
Robison's reliability and emergency response were also commended by several reviewers, who reported that the company responded promptly to their needs, even on weekends and in the middle of the night.
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