Business Details
48 Years
experience
Emergency
services
Your Trusted HVAC Partner in Grand Forks, ND
Since 1978, Custom Aire has been dedicated to delivering excellence in HVAC solutions, sheet metal fabrication, and mechanical contracting. Our commitment to craftsmanship, quality, and performance ensures every project meets the highest standards. With over four decades of experience, we combine traditional values with modern innovation to provide energy-efficient, cost-effective systems tailored to client needs. Our employee-owned structure fosters accountability and pride in every task, from design-build projects to emergency repairs. Recognized for award-winning work across diverse industries, we prioritize safety, client collaboration, and sustainable practices.Our team of certified professionals brings unmatched expertise to commercial HVAC installation, maintenance, and retrofitting, ensuring optimal comfort and efficiency. Backed by long-term client relationships and industry accolades, we remain a trusted leader in the region. Our focus on continuous improvement and customer-centric approach guarantees solutions that exceed expectations while maintaining transparency and ethical standards.
Services
HVAC Installation
Sheet Metal Fabrication
Preventative Maintenance
Emergency Repairs
Plumbing Services
Geothermal Systems
Light Commercial Hydronics
Retrofitting Solutions
LEED-Certified Projects
Energy Audits
Details
- Year established: 1978
Highlights and features
- We have over 45 years of experience in commercial HVAC contracting.
- Our employee-owned team prioritizes accountability and client collaboration.
- 24/7 emergency services ensure rapid response for critical HVAC issues.
- Award-winning work demonstrates commitment to industry excellence.
- Custom sheet metal fabrication guarantees precise, leak-free ductwork.
What people say
Clean and professional crew
Excellent service
Second to none
No job too big or small
Honest and understanding
Services
HVAC Installation
Custom Aire specializes in commercial HVAC installation, delivering energy-efficient heating, ventilation, and air conditioning systems tailored to building specifications. Our team ensures seamless integration with existing infrastructure while prioritizing indoor air quality and operational efficiency. With expertise in design-build and retrofit projects, we provide scalable solutions for new constructions or system upgrades across industries like healthcare, hospitality, and government facilities.
Sheet Metal Fabrication
Our in-house sheet metal fabrication shop produces custom ductwork that maximizes airflow efficiency and minimizes energy loss. Using advanced equipment, we create leak-free, precisely sized components for spiral or rectangular duct systems. This capability reduces material waste, accelerates project timelines, and ensures optimal HVAC performance for commercial clients seeking durable, code-compliant solutions.
Preventative Maintenance
Custom Aire's Energy Savings Maintenance Agreements (ESMA) offer scheduled HVAC servicing to prevent breakdowns and extend equipment lifespan. Our technicians perform comprehensive inspections, cleaning, and adjustments to maintain peak efficiency. Available in biannual, quarterly, or custom plans, these services reduce operational costs while ensuring consistent climate control for commercial facilities.
Emergency Repairs
Available 24/7 for urgent HVAC failures, our certified technicians provide rapid diagnostics and repairs to minimize downtime. We offer on-the-spot quoting and prioritize transparent communication during emergencies. Equipped to handle all commercial HVAC brands and specialty equipment, our team restores system functionality swiftly while maintaining safety standards for critical operations.
Geothermal Systems
Custom Aire designs and installs geothermal heating and cooling systems that leverage underground temperature stability for energy efficiency. These systems reduce utility costs and environmental impact while providing reliable climate control. Our expertise includes ground-source heat pump integration and loop system configuration for commercial buildings seeking LEED certification or long-term sustainability goals.
People
Scott Boettner
President
Leading Custom Aire as President, Scott Boettner oversees strategic operations and client relations. With decades of HVAC industry experience, he upholds the company's founding values of craftsmanship and innovation while driving growth in commercial mechanical contracting.
Randy Boettner
Vice President
As Vice President, Randy Boettner manages project execution and team development. His hands-on leadership ensures adherence to quality standards across HVAC installations, retrofits, and maintenance services for diverse commercial clients.
Rick Bohm
Marketing & Business Development
Rick Bohm directs Custom Aire's marketing initiatives and business expansion. Focused on client engagement and industry partnerships, he strengthens the company's regional presence while aligning growth with core values of excellence.
Vince Stroh
Project Manager
Vince Stroh coordinates complex HVAC projects from concept to completion. His expertise in design-build processes and cross-trade collaboration ensures timely delivery of high-performance systems that meet client specifications and regulatory standards.
Jeff Brule
Service Manager
Jeff Brule leads Custom Aire's service department, managing preventative maintenance and emergency repair operations. With a focus on technician training and customer satisfaction, he maintains the company's reputation for responsive, reliable HVAC support.
Questions
What HVAC services does Custom Aire offer?
We provide commercial HVAC installation, maintenance, emergency repairs, retrofitting, and geothermal systems. Our services cover design-build projects, sheet metal fabrication, and light commercial plumbing.
Do you offer 24/7 emergency HVAC services?
Yes, our team is available 24/7 for urgent HVAC repairs, ensuring rapid response to minimize downtime for critical commercial operations.
What industries do you serve?
We work across healthcare, hospitality, government, education, retail, agriculture, and multi-family housing sectors with tailored mechanical solutions.
Are preventative maintenance plans available?
Yes, our Energy Savings Maintenance Agreements (ESMA) offer customizable schedules for regular HVAC servicing to improve efficiency and extend equipment lifespan.
How is Custom Aire different from other HVAC contractors?
As an employee-owned company since 1978, we combine generational expertise with personalized service, in-house fabrication capabilities, and a proven track record of award-winning projects.
Do you handle large-scale HVAC projects?
Yes, our team manages projects of all sizes, from small repairs to comprehensive installations in commercial and industrial facilities.
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