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Our Story
Flett Plumbing emerged in 1999 from a desire to offer reliable and professional plumbing services in the Rolla community. Founded by Howard and Carol Flett, the business began as Flett Enterprises, LLC, operating out of their home and garage. With their son, Scott, joining the team in 2002, Flett Plumbing evolved into the dedicated and skilled service we are today.
Our Expertise
At Flett Plumbing, we tackle a vast array of plumbing challenges with proficiency and professionalism. Our comprehensive services include:
Commercial Services
- Comprehensive consultation and customized solutions for your business
- Emergency repairs and preventative maintenance
- Installations, upgrades, and maintenance for all commercial plumbing systems
Drain Services
- Expert drain cleaning and unclogging
- Accurate leak detection and repair
- Preventative maintenance plans to keep your drains flowing freely
Fixture Services
- Installation, repair, and replacement of all types of bathroom and kitchen fixtures
- Emergency repair services to minimize downtime and damage
Piping and Repiping
- Comprehensive inspection and diagnosis of your plumbing infrastructure
- Efficient and experienced leak detection and repair
- Professional repiping services when necessary
Additional Services
- Gas line services
- Outdoor plumbing installations and repairs
- Septic tank services and repairs
- Water heater and water line installation, repair, and maintenance
Our Values
At Flett Plumbing, we stand by:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Expertise: Our team boasts years of experience and ongoing training for optimal proficiency.
- Customer Focus: We prioritize your needs, offering personalized and responsive service.
- Value: We deliver exceptional results at competitive prices.
Overall Experience
The reviews suggest that the plumbing company, Flett, has a generally positive reputation among customers. Many reviewers praise the company's prompt service, professionalism, and expertise. Some reviewers note that the company's technicians are polite and knowledgeable, while others highlight specific instances of exceptional service from individual technicians, such as Scott and Dustin.
Service Quality
Several reviewers mention that the company's technicians are professional, courteous, and knowledgeable. They highlight examples of good workmanship, including fixing unusual drainage problems and replacing water heaters. However, one reviewer notes that the technicians could be more knowledgeable in certain areas.
Customer Service
Some reviewers praise the company's customer service, including the fact that they responded promptly to phone calls and arrived on time for appointments. However, one reviewer had a negative experience, stating that they called five times between 3:30 and 4:30 pm and never received a response from the technician.
Value for Money
Several reviewers comment on the reasonable prices charged by the company, with one reviewer mentioning that they were "reasonably priced."
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