At High Priority Plumbing, we understand the importance of providing top-notch plumbing services to our customers. With over 20 years of experience, our family-owned and operated business has been serving the Metro Atlanta area with a commitment to exceptional customer service and quality workmanship.
Our Services
At High Priority Plumbing, we offer a wide range of services to cater to our customers' diverse needs. Whether you're a homeowner, business owner, realtor, or property manager, we've got you covered. Our services include residential plumbing, commercial plumbing, septic services, and underground services.
Residential Plumbing
As a homeowner, you understandably want a home that's safe, efficient, and enjoyable. Our residential plumbing services include leak detection, drain cleaning, water heater installation, and repair, and toilet troubleshooting. We understand that plumbing problems can be inconvenient, irritating, and sometimes odorous. That's why we're committed to providing fast and reliable solutions to your residential plumbing needs.
Commercial Plumbing
As a business owner, you understand the importance of maintaining a smooth-running operation. At High Priority Plumbing, we understand the importance of keeping your company's plumbing running smoothly. We offer commercial plumbing services that include leak detection, drain cleaning, water heater installation, and repair, and toilet troubleshooting. We also understand the importance of transparency and open communication with our commercial clients, ensuring that you're always informed throughout the process.
Realtors and Property Managers
As a realtor or property manager, you understand the importance of providing a smooth transition for your clients. At High Priority Plumbing, we understand the importance of providing reliable and efficient plumbing services to ensure a seamless closing. Our years of experience have given us the expertise to handle a wide range of plumbing issues, ensuring that your clients receive the highest level of service and quality.
Why Choose Us?
At High Priority Plumbing, we're committed to providing exceptional customer service and quality workmanship. Here are just a few reasons why you should choose us:
- No price hikes during after-hours: No matter what time you call us or where you live, our rates remain consistent.
- 24/7 Emergency Services: When you call High Priority Plumbing, you'll speak to a live, local High Priority Plumbing team member 24/7.
- Family Owned and Operated: We're a family-owned and operated business, dedicated to serving our community with the highest level of integrity and professionalism.
Our Team
At High Priority Plumbing, we believe that our employees are our greatest asset. Over the last 20 years, we've grown from a one-man show to a full team of technicians and helpers in three divisions: residential and commercial service, septic, and underground services. We also have a great team in the office to support both our field staff and our clients.
Testimonials
We're proud of the outstanding service we provide our customers, and we're grateful for the positive feedback we've received.
Poor Experience with High Priority Plumbing
- Bernita Weston had a negative experience with High Priority Plumbing, stating that the technicians sent to fix her toilet issue were untruthful about needing to remove the surrounding structure, and that a second opinion revealed the problem could be fixed in 10 minutes without reconstruction.
Positive Experiences with High Priority Plumbing
- Many reviewers had positive experiences with High Priority Plumbing, praising the company's professionalism, transparency, and quality of work.
- Reviewers praised individual technicians, such as Devin, Corey, Damarcus, Mr. Dee, Michael Shannon, and Robert, for their excellent customer service and technical skills.
- Reviewers appreciated the company's attention to detail, care for their property, and ability to explain complex issues in a clear and concise manner.
Technician Performance and Work Quality
- Some reviewers praised the technicians' ability to diagnose and fix problems efficiently, while others were disappointed with the quality of work, citing instances of damaged property and ineffective solutions.
Company Responsibility and Customer Service
- Some reviewers were unhappy with the company's response to issues, citing poor communication and a lack of accountability for damage caused by their technicians.
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