Your Plumbing Emergency is Our Priority!
North Pointe Plumbing & Heating has proudly served the Greater Gaylord Area since 2001. We're a trusted name in residential and commercial plumbing and heating, known for our unwavering commitment to quality, professionalism, and outstanding customer service.
Our Expertise
Our team of certified and experienced technicians are equipped to handle a wide range of services, seamlessly juggling new installations, routine maintenance, and emergency repairs. We proudly offer:
Heating Services
- Comprehensive system inspections to ensure optimal performance and efficiency
- Professional installation and repair of all major heating systems
- Regular maintenance plans to prevent costly breakdowns and save on energy costs
- Emergency heating repair services available 24/7
Plumbing Services
- Comprehensive leak detection and repair
- Installation and repair of all plumbing fixtures and systems
- Water heater installation, repair, and maintenance
- Drain cleaning and clog removal
- Emergency plumbing repair services available 24/7
Additional Services
- Alpine Storage: Secure and affordable storage solutions for your needs
- Free tips and resources on various plumbing and heating topics
- Photo gallery showcasing our work and customer testimonials
What Sets Us Apart?
Beyond our technical expertise, what truly sets us apart is our unwavering dedication to customer satisfaction. We prioritize:
- Prompt Response: We understand emergencies can't wait, so we strive to respond to service calls swiftly.
- Transparency: We provide clear and upfront explanations of issues and costs before any work begins.
- Respectful Service: We treat every home as our own, ensuring a clean and professional workspace.
- Communication: Our technicians will clearly communicate project details and timelines throughout the process.
Our Promise
At North Pointe Plumbing & Heating, we are committed to exceeding your expectations. We offer:
- Guaranteed workmanship and quality materials
- Affordable and competitive pricing
- Personalized and compassionate customer service
- A lasting commitment to serving the greater Gaylord area community.
Contact us today and experience the North Pointe difference!
Overall Experience
The overall experience of customers at this storage facility is largely positive, with many praising the speed and ease of getting what they need. The units themselves are also described as "very nice".
Customer Service
The customer service at this facility is highlighted as a strong point, with employees being described as "very helpful" and "willing to work with" customers. The staff is also commended for being "reasonable" with pricing for the size of the units.
Issues with Customer Service
However, one customer had a poor experience with a female staff member who hung up on them without even allowing them to finish their question. This interaction was deemed "very rude" and lacked follow-up.
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