Business Details
41 Years
experience
Emergency
services
Helena's Trusted Plumbing & HVAC Experts Since 1985
Big Sky Plumbing & Heating has been Helena, Montana's trusted provider of plumbing and HVAC solutions since 1985. Founded by Zach Pallister and now led by Master Plumber Troy Hedden, our locally owned business combines over 35 years of industry experience with a commitment to exceptional service. Our licensed technicians deliver residential and commercial solutions ranging from emergency repairs to system installations, prioritizing transparency, quality workmanship, and community relationships.We maintain rigorous licensing standards and invest in ongoing training to address modern plumbing and heating challenges while honoring our founding principles of integrity and customer-first service.
Services
Air Conditioning
Water Heaters
Leak Repair
Commercial Plumbing
Drain Cleaning
Boilers
Remodeling
Details
- Year established: 1985
Highlights and features
- 35+ years serving Helena's plumbing and HVAC needs
- Fully licensed and certified technicians
- 24/7 emergency repair availability
- Locally owned and operated since 1985
- Full-service residential and commercial solutions
What people say
Great professional service
Emergency repair within hour
Polite and detailed explanations
Competent plumbers
Rates didn't break bank
Services
Air Conditioning
Our AC repair and installation services ensure optimal home comfort in Helena's climate. With transparent pricing and experienced technicians, we handle system diagnostics, refrigerant leaks, and efficiency improvements. Emergency repairs prioritize rapid response to minimize discomfort during summer months.
Water Heaters
We provide comprehensive water heater solutions including tankless conversions and annual maintenance. Our technicians diagnose temperature inconsistencies, strange noises, and efficiency issues while offering energy-saving recommendations. Emergency replacements prevent property damage from failing units.
Drain Cleaning
Professional drain unclogging services address household and commercial blockages using industry-approved equipment. We handle grease buildup, hair clogs, and foreign object removal while providing preventive maintenance tips. Emergency drain services minimize water damage risks.
Boilers
Boiler repair and replacement services maintain efficient heating for Helena properties. Our specialists handle thermostat malfunctions, pressure issues, and system upgrades. Preventive maintenance extends equipment lifespan while ensuring safe operation of gas and electric boiler systems.
Leak Repair
We specialize in detecting and repairing hidden and visible plumbing leaks. Using advanced diagnostic tools, our technicians address slab leaks, pipe corrosion, and fixture-related water loss. Emergency services prevent structural damage and mold growth from undetected leaks.
People
Troy Hedden
Owner/Operator
Master Plumber with 20 years of experience, leading Big Sky Plumbing since 2017. Specializes in commercial plumbing systems and project management. Maintains active licensing and industry certifications.
Zach Pallister
Founder
Established Big Sky Plumbing in 1985. Provided foundational leadership until transitioning ownership in 2017. Maintained Helena's plumbing standards through three decades of service.
Questions
What plumbing and HVAC services do you offer?
We provide full-service plumbing and heating/cooling solutions including emergency repairs, system installations, maintenance, and remodeling projects for residential and commercial clients.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency plumbing and HVAC repair services with technicians available for urgent issues like water heater failures and burst pipes.
What areas do you serve?
We primarily serve Helena, MT and surrounding areas, maintaining local expertise in regional plumbing and climate-related system requirements.
How can I schedule service?
Call (406) 443-0336 to speak with our dispatch team during business hours or use our online scheduling system for after-hours requests.
Are your technicians licensed?
All our plumbers and HVAC technicians maintain active Montana state licenses and industry certifications for residential and commercial work.
Do you offer maintenance plans?
We recommend annual maintenance for water heaters, boilers, and HVAC systems to prevent emergencies and optimize efficiency. Ask about our seasonal maintenance specials.
