REDUCE YOUR ENERGY BILL, CONTACT US TODAY!
At Allen Plumbing Heating and Air Conditioning, LLC, we take pride in being a family-owned business with a rich history dating back to 1982. Our story began with the Allen family's commitment to providing exceptional service, reliability, and top-quality craftsmanship. Since our inception, we have grown and evolved to become a trusted partner for residential and light commercial clients in the Reno-Sparks area.
Our Values
As a family-owned business, we understand the importance of honesty, dependability, and top-quality workmanship. Our values are rooted in the values instilled in us by our founder, Lamont Allen, who attributes his foundation in the profession to his father. With a degree in Marketing from the University of Nevada, Lamont Allen has built a reputation for being an experienced and dedicated contractor and master plumber.
Our Services
At Allen Plumbing Heating and Air Conditioning, we specialize in a wide range of services, including:
Plumbing
- Repairs, new installations, remodels, and additions
- Toilets, bidets, sinks, faucets, tubs, showers, garbage disposals, hot water dispensers, water lines, re-pipes, drain and sewer lines, gas lines, water heaters, drain cleaning, water and sewer pumps, bathroom and kitchen remodels, custom shower systems, and plumbing inspections
Heating
- Repairs and new installations, specializing in high-efficiency furnaces
- Forced air furnaces, wall and floor furnaces, gravity furnaces, and heat pumps
- Oil to gas conversions, duct work installation and zoning, indoor air quality air cleaners and humidifiers, boilers, radiant and baseboard heat, furnace cleanings and inspections, and maintenance agreements
Air Conditioning
- Repairs and new installations, specializing in high-efficiency air conditioners
- Rheem air conditioners and heat pumps, mini-split systems, duct work installation and zoning, indoor air quality air cleaners and humidifiers, air conditioning cleanings and inspections, and maintenance agreements
Water Heating
- Repairs and new installations, specializing in high-efficiency water heaters
- High-efficiency units that reduce standby heat loss and save up to 50% per month in water heating bills; we also offer water heater troubleshooting and replacement services with top-of-the-line products from Bosch, Nortiz, Rinnai, and Bradford White
With over three decades of experience, we have built a reputation for our expertise in plumbing, heating, air conditioning, and water heating services. Our dedicated team of professionals is committed to providing exceptional customer service, ensuring that our customers' needs are our top priority. We are fully licensed, insured, and bonded, giving you peace of mind when trusting us with your home's comfort and safety.
Quality of Service
The reviews for Allen Plumbing Heating and Air Conditioning are mixed, with some customers expressing satisfaction with the quality of service they received, while others had negative experiences.
Promptness and Responsiveness
Some reviewers praised Allen Plumbing Heating and Air Conditioning for their promptness and responsiveness. For example, Fran D. mentioned that Lamont Allen was "prompt, reliable, professional, knowledgeable, and respectful." Paula B. also mentioned that Lamont was at her house working on the furnace by lunchtime after she called him in the morning. On the other hand, Jason B. claimed that he called twice and never got a response on either request, which he found unacceptable.
Pricing and Quality of Work
Many reviewers praised Allen Plumbing Heating and Air Conditioning for their fair pricing and high-quality work. For example, Bill R. mentioned that Lamont's pricing was "always reasonable" because he works quickly and efficiently. Jo Anne G. also mentioned that the price was "reasonable" and that Lamont followed up with her to keep her updated on the status of the work. On the other hand, Angie H. was disappointed with the pricing and service she received from the company, claiming that they were overpriced and unresponsive.
Communication and Customer Service
Some reviewers praised Allen Plumbing Heating and Air Conditioning for their good communication and customer service. For example, Dana S. mentioned that Lamont was "fantastic" and provided "prompt service, diagnosis, and pricing." Hailey M. also mentioned that Lamont is "extremely knowledgeable and honest" and does quality repair work. On the other hand, Jason B. was unhappy with the lack of response he received from the company, which he found unacceptable.
Overall Impression
Based on the reviews, it appears that Allen Plumbing Heating and Air Conditioning has a mixed reputation. While some customers have had positive experiences with the company, others have had negative experiences. The company's promptness, responsiveness, pricing, and quality of work seem to be strengths, but some customers have been unhappy with the company's communication and customer service.
Be the first to review Allen.
Write a Review
