Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Boston
Founded in 1928, Rich Mathews & Son has been a trusted provider of plumbing and heating solutions for over nine decades. As a family-owned business spanning three generations, we combine deep industry expertise with personalized service to meet residential and commercial needs. Our team of licensed plumbers and gas fitters specializes in gas heating installations, water heater services, and HVAC systems, serving Greater Boston and the North Shore.We prioritize ongoing education in high-efficiency technologies to deliver energy-saving solutions while maintaining a commitment to transparency, competitive pricing, and 24/7 emergency response. With decades of combined experience, we approach every project with the craftsmanship and reliability that have defined our reputation since the Great Depression era.
Services
Water Heater Repair
HVAC Installation
Heating Maintenance
Boiler Services
Tankless Water Heaters
Details
- Year established: 1928
Highlights and features
- Three generations of plumbing expertise since 1928
- Fully licensed and insured master plumbers
- 24/7 emergency service for urgent needs
- Energy-efficient solutions with modern technology
- Transparent pricing with free consultations
What people say
Perfect plumber
Excellent craftsman
Outstanding quality
Prompt emergency service
Competitive quotes
Services
Water Heater Repair
Our technicians diagnose and fix water heater issues including inconsistent temperatures, leaks, and unusual noises. We service all types including gas, electric, and tankless models. With over 50 years of combined experience, we ensure safe, lasting repairs that restore reliable hot water access while identifying potential future issues.
HVAC Installation
We install energy-efficient HVAC systems from trusted brands like Carrier and Trane. Our experts assess home requirements to recommend optimal solutions that balance comfort and energy savings. All installations meet local codes with proper permits handled, ensuring systems operate at peak efficiency while reducing long-term energy costs through modern technology.
Heating Maintenance
Annual maintenance plans extend heating system lifespans and prevent breakdowns. Our comprehensive inspections include component checks, system cleaning, and efficiency tuning. By proactively addressing wear and tear, we help homeowners avoid emergency repairs while maintaining consistent indoor temperatures and maximizing energy efficiency throughout the heating season.
Boiler Installation
Professional boiler installations tailored to home size and heating demands. We handle complete system replacements including new piping and venting infrastructure. Our licensed technicians ensure proper installation of high-efficiency models that reduce energy consumption while providing reliable heat distribution through modern, code-compliant systems that meet current safety standards.
Tankless Water Heaters
Energy-efficient tankless water heater solutions for continuous hot water supply. We consult on system sizing and installation requirements for residential properties. These modern systems reduce standby energy losses while providing endless hot water through advanced heating technology, with proper venting and gas line upgrades included in professional installations.
People
Rich Mathews
Owner/Operator
Third-generation plumber with 30+ years of hands-on experience. Specializes in high-efficiency heating systems and emergency repairs. Known for exceptional customer service and technical expertise, often handling urgent service calls personally.
Ed Mathews Sr.
Founder
Established the business in 1928 during the Great Depression. Laid the foundation for three generations of plumbing excellence. His commitment to quality and customer service remains the company's guiding principle today.
Questions
What heating services do you offer?
We provide complete heating solutions including boiler and furnace repair, installation, and maintenance. Our services cover both residential and commercial properties with energy-efficient options available.
Do you handle emergency plumbing situations?
Yes, we offer 24/7 emergency service for urgent plumbing issues like water heater failures, heating system breakdowns, and other critical plumbing emergencies across our service areas.
Are your technicians licensed and insured?
All our plumbers and gas fitters are fully licensed and insured. We maintain proper certifications for all services including HVAC work, ensuring safety and compliance with local regulations.
Can you help with financing options?
We offer financing through Mass Save heat loan programs and provide competitive pricing with free estimates. Our team assists with navigating available financing options for major system replacements.
What areas do you service?
We serve Greater Boston, North Shore communities including Ipswich, Georgetown, Melrose, and Everett. Our service area covers both residential and commercial properties within these regions.
Do you offer maintenance plans?
Yes, we provide annual maintenance agreements for heating systems and water heaters. These plans include comprehensive inspections, cleaning, and tune-ups to prevent breakdowns and extend equipment lifespan.
