Business Details
50+ Years
experience
Emergency
services
Expert Residential Plumbing Services in Merrillville, IN
Founded in 1950 by Ralph 'Ducky' Downing, Downing Plumbing has proudly served Northwest Indiana and the South Chicago suburbs for over 60 years. Our team of professional plumbers specializes in comprehensive repairs, maintenance, and installations, prioritizing prompt, friendly service for all residential plumbing needs. We adhere to the highest standards of integrity, offering transparent pricing, upfront estimates, and a 100% satisfaction guarantee. Our BBB A+ rating since 2016 reflects our commitment to meeting all 26 accreditation standards, ensuring reliability and trustworthiness.With state-of-the-art equipment and a focus on customer education, we deliver efficient solutions for water heaters, drains, sewer lines, and more. Our 2-year residential warranty on plumbing services and 1-year warranty on drain clearing underscore our confidence in quality workmanship. As a locally owned business, we value community relationships and maintain a 4.97/5-star rating based on 197 customer reviews, demonstrating our dedication to exceeding expectations.
Services
Plumbing Repairs
Drain Cleaning
Water Heater Installation
Sewer Line Services
Emergency Plumbing
Fixture Installation
Pump Services
Pipe Maintenance
Water Conditioning
Annual Inspections
Details
- Year established: 1950
Highlights and features
- We offer 24/7 emergency plumbing services with same-day appointments available
- Our team holds BBB A+ accreditation since 2016 with 4.97-star reviews
- We provide 2-year residential warranties on plumbing services
- Our technicians use state-of-the-art drain cleaning equipment
- We maintain transparent pricing with no hidden fees
Associations and certifications
- BBB
What people say
Excellent service
Knowledgeable technicians
Quick response
Great communication
Clean work area
Services
Plumbing Repairs
Our certified plumbers address leaks, pipe bursts, and fixture malfunctions with precision. We diagnose issues quickly and use high-quality parts for lasting repairs. Customers appreciate our transparent pricing and 2-year residential warranty.
Drain Cleaning
We clear clogs using advanced equipment including hydro jetting and video inspections. Our technicians identify root causes like tree root intrusion or pipe corrosion. 1-year warranty covers all drain clearing services with 24/7 emergency availability.
Water Heater Installation
We install traditional tank and energy-efficient tankless water heaters with expert precision. Our team explains efficiency ratings and provides lifetime maintenance tips. 2-year warranty included with same-day service options available.
Emergency Plumbing
Available 24 hours a day for urgent issues like burst pipes or sewer backups. Our rapid response team carries essential replacement parts and provides upfront pricing before starting work. Covered by our 100% satisfaction guarantee.
Fixture Installation
We install toilets, faucets, sinks, and shower systems with precision waterproofing. Our technicians explain water-saving features and provide care instructions. All installations include a 2-year warranty against defects in workmanship.
Questions
What plumbing services do you offer?
We provide full-service plumbing including repairs, installations, drain cleaning, water heater services, sewer line work, and 24/7 emergency response across Northwest Indiana and Chicagoland.
Are your plumbers licensed and insured?
Yes, our technicians hold active licenses in Indiana and Illinois with full insurance coverage. We maintain BBB A+ accreditation since 2016.
Do you offer financing options?
We provide financing plans including our Duck Club membership with 18-month no-interest payment options for qualifying customers.
What are your service hours?
We operate 24 hours a day, 7 days a week for emergency services with regular business hours Monday-Friday 8AM-5PM for scheduled appointments.
What warranties do you provide?
We offer a 2-year residential warranty on plumbing services, 1-year on drain clearing, and 2-year on pressure jet sewer cleaning when combined with our Duck Club membership.
How quickly can you respond to emergencies?
Our emergency team typically responds within 2 hours of contact, often providing same-day service for urgent plumbing issues across our service areas.
