Business Details
22 Years
experience
Emergency
services
Your Trusted Plumbing & Sewer Experts in Oakland & Macomb County
Universal Plumbing & Sewer has served Oakland and Macomb County communities since 2004 with integrity and professionalism. Our fully stocked trucks ensure efficient service completion while maintaining cleanliness in client homes. With over 20 years of combined experience, our team delivers transparent pricing, industry-leading guarantees, and specialized expertise in residential plumbing, sewer systems, and emergency repairs.We prioritize customer education, upfront communication, and family-like treatment of clients and employees. Recognized with Angie's List Service Awards annually since 2016, we maintain 40+ employees and operate 24/7 emergency services. Our commitment to excellence extends to honoring military veterans among our team members.
Services
Residential Plumbing Repairs
Sewer & Drain Services
High-Pressure Jetting
Water Heater Installation
Toilet Repair & Replacement
Sump Pump Installation
Camera Inspections
Sewer Line Repair
Fixture Installation
Emergency Plumbing Services
Details
- Year established: 2004
Highlights and features
- 20+ years of combined plumbing expertise with licensed technicians
- Upfront pricing with no hidden fees or surprise charges
- 24/7 emergency plumbing and sewer services available
- Industry-leading 1-year labor warranty on all plumbing services
- Family-owned business prioritizing community service and veteran support
Associations and certifications
- Angie's List Service Award
What people say
Exceptional service
Prompt response
Professional team
Great value
Highly recommended
Services
Residential Plumbing Repairs
Our residential plumbing repairs address leaks, pipe bursts, and fixture malfunctions with immediate response. Technicians use advanced diagnostic tools to identify issues in water lines, drains, and gas connections. We prioritize minimizing property disruption while ensuring long-term solutions through quality materials and licensed expertise.
Sewer Line Repair
Specialized sewer line repair services utilize camera inspections to diagnose cracks, root intrusion, or collapses. Our team performs trenchless repairs and traditional excavation methods while maintaining city permit compliance. We guarantee structural integrity restoration and provide lifetime maintenance recommendations for system longevity.
High-Pressure Jetting
High-pressure water jetting removes stubborn clogs using 4000 PSI equipment that clears grease, debris, and tree roots from sewer lines. This non-invasive method restores full flow capacity without pipe damage. We recommend annual maintenance to prevent future blockages and extend system lifespan.
Water Heater Installation
We install energy-efficient gas, electric, and tankless water heaters tailored to household needs. Our Bradford White-certified technicians ensure proper venting, temperature regulation, and safety compliance. Services include replacement, repair, and annual maintenance to optimize performance and prevent sediment buildup.
Camera Inspections
Drain line camera inspections use waterproof fiber-optic equipment to identify hidden issues in underground pipes. Real-time video analysis detects cracks, root intrusion, and blockages with precision. This technology enables targeted repairs that reduce costs and property damage during sewer and drain maintenance.
People
Carol Nelson
CEO
Carol Nelson co-founded Universal Plumbing & Sewer in 2004, overseeing business operations and strategic growth. With 20+ years in the plumbing industry, she focuses on maintaining family values and customer satisfaction while expanding service capabilities.
Les Nelson
Master Plumber
Les Nelson, co-owner and Master Plumber, brings technical expertise to Universal Plumbing & Sewer. A military veteran, he supervises complex repairs and ensures all work meets licensing standards while mentoring junior technicians.
Anthony
General Manager
Anthony manages daily operations as General Manager, coordinating service teams and inventory logistics. His construction background ensures efficient project execution while maintaining quality control across all plumbing installations.
Merna
COO
Merna serves as Chief Operating Officer, streamlining administrative processes and employee development programs. She implements policies that balance business growth with the company's family-oriented culture and community commitment.
Jonah
Service Manager
Jonah coordinates service dispatch and technician scheduling as Service Manager. With hands-on plumbing experience, he ensures timely emergency responses while maintaining communication standards between clients and field teams.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, our dispatch team is available 24 hours a day, 7 days a week for emergency plumbing and sewer issues.
What areas do you service?
We serve all of Oakland and Macomb Counties, including Warren, Sterling Heights, Clinton Township, and surrounding communities.
What payment methods do you accept?
We accept cash, check, Visa, MasterCard, and Discover. Third-party financing options are available for larger projects.
Do you provide warranties on your work?
Yes, we offer a 1-year labor warranty on plumbing services and manufacturer warranties on installed products.
How can I schedule an appointment?
Call us at (586) 459-0040 or use our online scheduling system for service requests and estimates.
Are your technicians licensed and insured?
All our plumbers are fully licensed, insured, and undergo regular training to maintain industry certification standards.
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