We Promise A Lot & Give Even More!
Harley's Plumbing Company proudly serves Austin, Bee Caves, Driftwood, Dripping Springs, Lakeway, and Spicewood, offering dependable plumbing solutions for both residential and commercial properties. Established in 2005 by Master Plumber Gary Keister, who boasts over 35 years of experience, our family-owned company prioritizes honesty, upfront pricing, and customer satisfaction.
Our Expertise
Our team of certified and licensed plumbers are skilled in all aspects of plumbing, covering:
**General Plumbing Services
- Emergency repairs
- Leak detection and repair
- Pipe repairs and replacements
- Water heater installation, repair, and replacement
- Backflow prevention
- Drain cleaning and unclogging
- Water softening system installation and maintenance
**Specialized Services
- Tankless water heater installation and repair
- Slab leak detection
- Camera inspections
- Commercial and residential new construction plumbing
Compassionate Customer Care
We believe in building lasting relationships with our customers. Our plumbers take the time to understand your needs and provide honest recommendations, offering upfront pricing and outlining all available options. We value transparency and communication, ensuring you feel confident in every step of the process.
Our Values
At Harley's Plumbing, we stand by:
- Integrity: We provide honest and reliable information, treating each customer with respect and fairness.
- Quality: We perform every task with meticulous attention to detail and use high-quality materials.
- Customer Satisfaction: We are dedicated to exceeding expectations and building lasting relationships with our clients.
Experience the Harley's Difference
When you choose Harley's Plumbing, you get:
- Experienced and certified plumbers
- Upfront pricing and transparent communication
- Friendly and helpful customer service
- Commitment to quality and craftsmanship
- Personalized solutions tailored to your specific needs
Call us today to schedule a consultation and discover the exceptional plumbing services that Harley's Plumbing Company offers!
Negative Reviews
The negative reviews highlight instances of unprofessional behavior, dishonesty, and poor service from Harley's Plumbing. One reviewer reported being struck by an employee who was texting while driving, and was denied compensation when they tried to file a claim. Another reviewer had a nightmare experience after a driver abandoned them mid-job, stopped returning calls and texts, and left them with a mess to clean up. Several reviewers complained about poor communication, with one reviewer stating that the business owner failed to follow up on a promised phone call.
Positive Reviews
The positive reviews praise Harley's Plumbing for their professionalism, prompt response, and excellent work. Many reviewers appreciated the team's ability to get the job done quickly and efficiently, often in emergency situations. They also highlighted the positive experience of dealing with the owners, Gary and Cathy, who were praised for their friendly and attentive service.
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