At H.J. Pertzborn Plumbing & Fire Protection, we take pride in our long history of providing top-notch plumbing and fire protection services to the residents and businesses of Madison, WI, and surrounding communities. Since 1928, our family-owned business has been committed to delivering exceptional quality, reliability, and customer satisfaction.
Our Story
Our company was founded by Henry Joseph Pertzborn and his wife Gertrude in 1928. Henry, a World War I veteran, started his apprenticeship as a mason and eventually transitioned to the plumbing trade. Working from his home, Henry built the business with the help of his wife and six children. Over the years, the company grew and expanded, with each generation contributing to its success.
Our Services
As a full-service plumbing and fire protection company, we offer a wide range of services to meet the diverse needs of our customers. Our team of certified professionals is equipped to handle residential, commercial, and industrial projects, including:
- Plumbing services: water heater repair, pipework, drain cleaning, emergency plumbing, and more
- Fire protection services: fire sprinkler design and installation, sprinkler system retrofits, inspection, and design
- Commercial plumbing services: project design and management, excavation, and sanitary sewer line repairs
We take pride in our commitment to using high-quality parts and equipment, ensuring that our customers receive the best possible solutions for their plumbing and fire protection needs. Our team of experts is dedicated to providing prompt, efficient, and courteous service, ensuring that our customers receive the highest level of satisfaction.
Our Mission
At H.J. Pertzborn Plumbing & Fire Protection, our mission is to provide exceptional plumbing and fire protection services that exceed our customers' expectations. We strive to build long-term relationships with our customers, earning their trust through our commitment to quality, reliability, and customer satisfaction.
Overall Experience
All the reviewers had a great experience with H.J. Pertzborn Plumbing, praising the company's promptness, professionalism, and expertise in their plumbing services. The reviewers consistently mentioned that the plumbers were courteous, knowledgeable, and efficient in their work.
Installation and Repair Services
Reviewers were impressed with the quality of the installation and repair services provided by the company. Many mentioned that the plumbers were able to fix issues quickly and efficiently, and that the work was done to a high standard.
Communication and Customer Service
The reviewers praised the company's communication and customer service, stating that the staff was friendly, helpful, and responsive to their needs. Several reviewers mentioned that they were kept informed throughout the process and that their queries were answered in a timely and professional manner.
Availability and Scheduling
Reviewers noted that the company was available and responsive, even on weekends and holidays. Many mentioned that they were able to schedule appointments at short notice, and that the plumbers arrived on time.
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