Business Details
50+ Years
experience
Emergency
services
Expert Plumbing Solutions for Residential and Commercial Projects
Founded in 1956 by Jack and Marie Ridgeway, our company has evolved from humble beginnings to become a leader in innovative plumbing solutions. With over 500 trained craftsmen and facilities in Boynton Beach and Port St. Lucie, we leverage in-house prefabrication and computer-aided design to deliver efficient, high-quality installations. Our commitment to eliminating construction inefficiencies is matched by rigorous quality inspections and a focus on customer satisfaction. We maintain direct control over all projects, ensuring no subcontracted labor and consistent adherence to industry standards. Our team's expertise spans residential and commercial sectors, supported by comprehensive training programs and a dedication to safety.The one-year warranty on installations reflects our confidence in the durability and performance of our work. By integrating modern manufacturing principles with traditional craftsmanship, we provide scalable solutions for projects of any size. Our partnerships with leading builders and developers across South Florida underscore our reputation for reliability and excellence. Through seven decades of service, we have maintained a steadfast commitment to transparency, innovation, and community development.
Services
Plumbing Systems
Prefabrication
Quality Inspections
Warranty Service
Emergency Plumbing
Details
- Year established: 1956
Highlights and features
- 70 years of specialized plumbing expertise in Florida's construction industry
- In-house prefabrication reduces installation time by 40%
- 500+ certified craftsmen with no subcontracted labor
- 24/7 emergency service with immediate response guarantee
- One-year warranty covering all installation components
What people say
Flawless installation
Quick emergency response
Detailed warranty coverage
Professional craftsmen
Energy-efficient solutions
Services
Plumbing Systems
Custom-engineered plumbing systems for residential and commercial properties. Utilizing computer-aided design and in-house prefabrication to ensure precision and efficiency. Our systems meet all Florida Plumbing Code requirements while minimizing installation time and material waste.
Prefabrication
In-house production of major plumbing components using advanced manufacturing techniques. This controlled environment assembly reduces field labor by 40% and ensures consistent quality across all projects. Components undergo multiple inspections before installation.
Quality Inspections
Multi-stage quality verification process including pressure testing and flow analysis. Certified technicians perform inspections at three critical project phases to identify potential issues before final installation. This reduces post-completion service calls by 65%.
Warranty Service
Comprehensive one-year warranty covering installation defects and component failures. Direct service requests through our dedicated support team with guaranteed response within two business hours. Excludes routine maintenance and misuse-related issues.
Emergency Plumbing
After-hours emergency response for critical plumbing failures. Available 365 days a year with automated call routing to on-call technicians. Standard service rates apply for non-warranty emergency situations.
People
Ricardo Aldana
Chief Executive Officer
Overseeing strategic operations with 25+ years in construction management. Holds Master's in Public Safety and leads company-wide safety initiatives. Champion of workforce development programs.
Dave Kozan
President and COO
20-year industry veteran driving operational efficiency. Manages daily operations across two Florida facilities. Implemented lean manufacturing principles that reduced project timelines by 30%.
Ken DePew
Executive Vice President
35-year plumbing expert specializing in code compliance. Oversees training programs that maintain 100% licensing compliance for all field personnel. Leads Florida Code update initiatives.
Mitch Tidwell
Director of Quality
Certified Plumbing Designer with 18 years in quality assurance. Developed multi-phase inspection protocol that reduced callbacks by 58%. Manages continuous improvement workshops for field teams.
Mike Fage
VP of Field Operations
25-year construction leader managing 500+ craftsmen. Implemented safety program achieving 98% reduction in workplace incidents. Oversees workforce development and advancement initiatives.
Questions
What does the one-year warranty cover?
The warranty covers installation defects and component failures in your plumbing system. Excludes routine maintenance and damage from misuse or improper operation.
How do I request warranty service?
Contact your home builder's customer service department first. They will coordinate directly with our service team for prompt resolution of covered issues.
Are emergency services available after hours?
Yes, our emergency line operates 24/7. Call (561) 732-3176 and follow voice prompts for immediate assistance with critical plumbing failures.
What areas do you serve?
We operate throughout South Florida with primary facilities in Boynton Beach and Port St. Lucie, serving residential and commercial clients across the region.
How are quality standards maintained?
Through three-phase inspections, certified craftsmen, and in-house component manufacturing. This ensures 99.2% first-time pass rates during final system testing.
Can I schedule non-warranty repairs?
Yes, contact our service department during business hours for non-warranty plumbing needs. Standard service rates apply for these requests.
