At Cross & Sons Plumbing, we pride ourselves on providing top-notch plumbing services in the greater Atlanta area. With over 40 years of experience, we have built a reputation for efficiency, dependability, and professionalism. Our family-owned and operated business has been serving the community since 1976, and we have earned an A+ rating from the Better Business Bureau.
Our Difference
What sets us apart from other plumbing companies? Our commitment to excellence is evident in everything we do. From the moment you call us, you'll experience the difference. We understand the importance of prompt service, and that's why we're available 24 hours a day, 7 days a week. Our team of licensed plumbers is dedicated to delivering exceptional service, ensuring that your plumbing issues are resolved efficiently and effectively.
Our Services
At Cross & Sons Plumbing, we specialize in a wide range of residential and commercial plumbing services. From new fixture installations to emergencies, we're equipped to handle any plumbing issue. Our extensive services include:
- Fresh water and Sanitary line installation and repair
- Home and business re-piping
- Storm drains (backups, and repairs)
- Line jetting, TV Inspections, and repairs
- Grease trap lid and riser installation/repairs
- Industrial jetting and pumping services
- Service and maintain Lift stations
- Water heater repair and replacements
- Pressure Reducing Valves - replacements
- Faucets, Sinks, Toilets, Showers & Tubs
- Garbage Disposals and Dishwashers
Why Choose Us
At Cross & Sons Plumbing, we pride ourselves on our commitment to customer satisfaction. We understand that plumbing emergencies can be stressful and overwhelming, which is why we're dedicated to providing prompt and professional service. Our team of licensed plumbers is fully equipped to handle any situation, ensuring that your plumbing issues are resolved quickly and efficiently.
Our Associations
At Cross & Sons Plumbing, we're proud members of the following associations:
- Better Business Bureau (A+ rating)
- Angie's List (Super Service Award recipient in 2012)
- Local and state associations for plumbers and contractors
Testimonials
Don't just take our word for it. Check out what our satisfied customers have to say:
- "I was able to schedule a time that was convenient for me. They arrive about 10 min. early which was fine. They introduced themselves and then wanted to be shown where the." - Jack S.
- "Awesome service, called in for emergency for a pipe that I can't fit it in on the water pump. Told the dispatcher I need it ASAP, in 30 mins Seth & Derrick show up and." - Ricky C.
- "Came within 3 hours of my call. The problem was fixed in an hour. Was polite professional and a delight." - Anne W.
Get in Touch
If you're experiencing a plumbing emergency or need assistance with a regular maintenance task, don't hesitate to contact us. Our team is available 24/7 to provide you with expert advice and prompt service.
Overall Experience
The overall experience with Cross and Sons is excellent, with customers praising the company's prompt and professional service, affordable prices, and high-quality work.
Services and Expertise
Cross and Sons offers a wide range of services, including plumbing pipe repair, PRV valve replacement, outdoor system repair, toilet installation and repair, and water heater repair. Their technicians, such as Barney, Justin, Jesse, BJ, Micah, and Freddy, are knowledgeable, courteous, and efficient in diagnosing and fixing problems.
Response Time and Communication
Customers appreciate the company's prompt response time, with technicians arriving quickly to address emergency situations. The office staff, such as Ben, keep customers informed about the schedule and progress of the work.
Work Quality and Value
The work quality is consistently high, with customers reporting improved water flow, no more noise in the walls, and reliable solutions to their plumbing problems. The prices are considered affordable, and customers feel that they receive excellent value for the services provided.
Customer Service
The company's customer service is exceptional, with customers praising the technicians' professionalism, courtesy, and willingness to explain the problems and solutions in a clear and concise manner.
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