Our Workers Own Our Results
Confidence and Experience at Your Service
American Plumbing & Drain has been a licensed and insured plumbing company in the San Mateo area since 2003. We prioritize customer satisfaction, offering reliable and efficient service to homes across the region. With over 38,000 projects completed, we have the experience and expertise to handle any plumbing issue, big or small.
Family-Owned and Driven
American Plumbing is a proud family-owned business committed to providing personalized and customized solutions to your unique plumbing needs. We understand the importance of your home and appreciate the trust you place in us. Our experienced plumbers are dedicated to addressing your concerns and ensuring your complete satisfaction.
Comprehensive Services for Every Need
From routine maintenance to complex repairs and installations, we offer a comprehensive range of services, including:
- Repair & Replacement: Sewer line fixtures, toilet & sink fixtures, water heater, main water line, drips & leaks.
- Preventative Care: Inspections and maintenance to avoid future problems.
- Improvement & Installation: Copper repiping & gas repiping, drain cleaning, remodeling, video inspections, and more.
Professionalism Guaranteed
We are licensed and insured for your peace of mind. Our team is highly skilled and experienced, equipped with the latest tools and technology to provide efficient and effective solutions. We prioritize communication and transparency, keeping you involved throughout the process.
Quality You Can Trust
Customer satisfaction is our highest priority. We take pride in delivering exceptional service, responding promptly to your needs and answering your questions patiently. We believe in upfront pricing and offer competitive rates for our services.
Experience the Difference Today
If you need reliable and trustworthy plumbing services in the San Francisco Bay Area, look no further than American Plumbing & Drain. Contact us today to schedule an appointment and let us take care of your plumbing needs with confidence and professionalism.
General Experience
Reviews of Mario's plumbing services are divided, with some customers praising his professionalism and efficiency, while others have had negative experiences with his attitude and work quality.
Positive Experience
Some customers have reported positive experiences with Mario, describing him as professional, efficient, and easy to talk to. He has been praised for his ability to diagnose and fix problems quickly, and for being knowledgeable about his craft.
Negative Experience
However, many customers have reported negative experiences with Mario, describing him as rude, unprofessional, and incompetent. Some have reported that he failed to fix problems, made things worse, and charged high prices for his services. Others have mentioned that he was dismissive of their concerns, wouldn't listen to their questions, and even used bad language.
Common Issues
Some common issues reported by customers include:
- Poor Communication: Mario has been accused of being unresponsive, interrupting customers, and not listening to their concerns.
- Poor Work Quality: Some customers have reported that Mario's work was subpar, with leaks still present after repairs, and dirty water left behind.
- Overcharging: Mario has been accused of overcharging customers for his services, with some reporting that he tried to sell them unnecessary repairs.
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