At W. L. Gary Company, we take pride in our 125-year legacy of delivering top-notch HVAC and plumbing solutions to our valued clients. As a renowned mechanical contractor, we leverage our extensive industry experience to provide tailored services that cater to the unique needs of our customers. Our team of licensed Journeymen and Master Mechanics is certified in a wide array of plumbing and HVAC specialties, ensuring that we can tackle even the most complex projects with precision and expertise.
Our Story
Since our inception in the late 1800s, we have been committed to providing quality mechanical services throughout the DC metropolitan area. Licensed to work in DC, Maryland, and Virginia, we have built a reputation for delivering reliable, efficient, and cost-effective solutions to our clients. Our mission is to provide solutions for our clients, opportunities for our partners, and support to our community. We strive to create a culture where people can be the best version of themselves, and we actively engage with the local community to make a positive impact.
Our Services
We offer a comprehensive range of services, including HVAC service, plumbing service, hydro-jetting, backflow prevention, VRF/VRV service, and mission-critical construction design assist plan and specification coordination. Our team is dedicated to providing expert care and maintenance for a wide range of commercial and industrial HVAC equipment. We understand the unique plumbing challenges and immediate needs of our clients' facilities, and we're committed to getting things moving again. Our construction team specializes in designing and installing full-service mechanical systems, and we're ready to lend our expertise to projects of any size or scope.
Our Values
At W. L. Gary Company, we're guided by a set of core values that shape our culture and inform our actions. We prioritize safety, always pursuing better, communicating openly, doing the right thing, intentionally building connections, and finding a way to overcome obstacles. We believe that by living these values, we can create a safe and supportive environment for our employees, build strong relationships with our clients, and make a positive impact on our community.
Company Reputation
WL Gary Company, Inc. has received a mix of positive and negative reviews. Some customers have praised their plumbers for being competent, going the extra mile, and having excellent in-house staff. However, others have expressed frustration with overbooking, inaccurate time windows, reckless driving, and unclear pricing policies.
Pricing Issues
Several reviewers have mentioned issues with WL Gary's pricing, including opaque policies, excessive charges, and lack of transparency. Some have reported being charged for parts, labor, and overtime without clear explanations. This has led to feelings of being "gouged" and a loss of trust in the company.
Reckless Driving
A significant number of reviewers have reported incidents of reckless driving by WL Gary's drivers, including cutting off other vehicles, failing to use turn signals, and nearly causing accidents.
Positive Reviews
Sandy N. and Linda Escribano have praised WL Gary's plumbers for their professionalism, knowledge, and reasonable pricing. Cam Healy and Shavonna Johnson have also mentioned positive experiences with the company.
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