A Family-Run Business Delivering Quality Plumbing Solutions Since 1993
The Plumbing Company was born from a vision of providing exceptional plumbing services with integrity, honesty, and unwavering customer care. Founded in 1993, we've become a trusted partner for countless homeowners throughout the Phoenix Metro area and beyond.
Our Expertise
From routine maintenance to emergency repairs, our team of experienced plumbers tackles a diverse range of projects. We are equipped to handle:
- Residential Services: leaky faucets, clogged drains, water heater repair and replacement, sewer line issues, and bathroom and kitchen remodeling.
- Commercial Services: comprehensive solutions for office buildings, retail spaces, restaurants, and other commercial properties.
- 24/7 Emergency Services: no matter the time of day or night, we're here to respond promptly to leaks, floods, or urgent plumbing issues.
What Sets Us Apart
At The Plumbing Company, we prioritize:
- Integrity & Honesty: We operate with transparency and fairness, providing accurate estimates and clear communication throughout the process.
- Customer Focus: We prioritize your needs, offering personalized solutions and going the extra mile to ensure your complete satisfaction.
- Quality & Expertise: Our plumbers are highly skilled, licensed, and certified, ensuring reliable and efficient solutions.
- Family Values: We treat every customer like family, offering respectful and compassionate service.
Our Commitment
We take pride in exceeding expectations and building lasting relationships with our clients. We are committed to:
- Providing upfront and competitive pricing.
- Delivering prompt and reliable service.
- Explaining the process clearly and answering your questions.
- Respecting your property and leaving the work area clean.
Choose The Plumbing Company for
- Professionalism and Expertise
- Responsive Service and Communication
- Unwavering Customer Care
- Integrity and Transparency
- Affordable Solutions
We're ready to address all your plumbing needs. Contact us today and experience the difference!
Overall Experience
The reviews are mostly negative, with several customers expressing dissatisfaction with the company's service, drivers, and professionalism.
Driving Habits and Safety Concerns
Multiple reviewers have complained about the company's drivers, citing reckless and aggressive behavior on the road, including tailgating, cutting people off, and speeding. One reviewer even reported having video evidence of a driver's reckless behavior.
Missed Appointments and Poor Communication
Some customers have reported missed appointments and poor communication from the company. One reviewer waited for 4 hours for an appointment that never showed up, with no calls or explanations from the company.
Positive Experience with Specific Technicians
A few reviewers have had positive experiences with specific technicians, who were friendly, professional, and provided great service. These technicians took the time to explain the work and provide detailed information about maintenance.
Professionalism and Customer Service
The company has been criticized for lacking professionalism and being more concerned with new sales than servicing existing customers. One reviewer reported that the company called the police on them for parking on the street for 5 minutes, which they felt was unnecessary and a waste of the police's time.
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