At Roy E. Smith Plumbing Co., Inc., we take pride in our rich history of providing exceptional plumbing services to the community. With nearly 70 years of experience, our family-owned and operated business has built a reputation for delivering top-notch workmanship, unbeatable customer service, and unparalleled expertise.
Our Story
Founded by Roy E. Smith, the company has been passed down through generations, with the current owner, Ken Smith, carrying on the legacy. We have remained true to our values of hard work, honesty, and dedication to providing the best possible service to our customers.
Our Services
We offer a wide range of plumbing services, catering to residential, commercial, and industrial clients. From routine maintenance and repairs to specialized solutions for complex plumbing issues, we have the expertise and expertise to handle any task. Some of our most common services include:
- Drain unclogging
- Water heater installation or repair
- Heater repair
- Sewer services
- Emergency plumbing services
- Gas line services
- Drain cleaning
- Pipe repair
- Pipe installation
- Toilet repair
- Toilet installation
- Sink repair
- Sink installation
- Faucet repair
- Faucet installation
- Bathtub & shower repair
- Bathtub & shower installation
- Garbage disposal installation & repair
- Septic tank services
- Water filter services
- Backflow services
- Leak detection
Why Choose Us?
At Roy E. Smith Plumbing Co., Inc., we pride ourselves on our:
- Expertise: Our experienced plumbers have the knowledge and skills to tackle any plumbing issue.
- Availability: We offer 24/7 emergency services to ensure prompt resolution of any crisis.
- Reliability: We guarantee our work, ensuring you can trust us with your plumbing needs.
- Competitive Bids: We provide affordable rates without compromising on quality.
- Work Troubleshooting: Our team is equipped to resolve any plumbing problem, big or small.
- References: We have a long history of satisfied customers, available upon request.
Service Areas
We proudly serve the following areas:
- Santa Monica
- Pacific Palisades
- Brentwood
- Beverly Hills
- Mar Vista
- West Los Angeles
- Marina Del Rey
- Fox Hills
- Culver City
- Bel Air
- Venice
- Westchester
- Playa Del Rey
- Pacific Coast Highway
- Ocean Park
- Sawtelle
- Century City
- Cheviot Hills
- Beverlywood
- Palms
Contact Us
If you're facing any plumbing issue, don't hesitate to reach out to us. With over seven decades of experience, we're confident in our ability to resolve even the most complex plumbing problems. Call us at (310) 398-8855 or visit our website to schedule an appointment.
Landlord Review
The reviewer had a terrible experience with Jenny and Roy as landlords, stating that they are "slimy and evasive" and broke the law and lease agreement. The apartments they rented were dirty, had termites and rodents, and the landlords were unorganized, unresponsive, and lazy.
Plumbing Services
Mixed Reviews
Some reviewers praised the plumbers for being on time, experienced, and reasonably priced, while others had negative experiences with the customer service, citing that they were unresponsive, lazy, and overpriced.
Customer Service Issues
Some reviewers had issues with the office staff, specifically Jenny, who was described as reprimanding and scolding customers for asking questions. Another reviewer mentioned that the plumber was unhappy to be called in for an after-hours emergency and made their displeasure clear.
Reliability and Emergency Response
A few reviewers had issues with the company's reliability and emergency response. One reviewer mentioned that they did not show up nor respond to their inquiry about their ETA, while another reviewer was unhappy about being charged high rates for after-hours services.
Website Design
One reviewer criticized the company's website design, stating that it needs improvement.
Positive Experiences
Some reviewers had excellent experiences with the plumbers, citing that they were prompt, professional, and reasonably priced. They were able to fix issues quickly and efficiently, and the customers were very satisfied with the service.
