Fast Service | Quality People | All Types of Work
For over 35 years, Roy's Plumbing, Inc. has been proudly serving the residents of Milwaukee, Waukesha, Ozaukee, and Racine counties. Our team of highly skilled and trained plumbers has been dedicated to providing exceptional service and quality workmanship to our customers. At Roy's Plumbing, Inc., we understand the importance of having a reliable and trustworthy plumbing and heating contractor, and we strive to exceed our customers' expectations in every aspect of our work.
Our History
Established in 1985, Roy's Plumbing, Inc. has grown and expanded its services to meet the evolving needs of our customers. Our company is licensed, bonded, and insured, making us the perfect choice for all your plumbing and heating needs. We take great pride in our employees, who are a reliable, courteous, and conscientious family that places great emphasis on quality service.
Our Services
At Roy's Plumbing, Inc., we offer a wide range of services designed to meet the unique needs of our customers. Our services include:
- Plumbing: We specialize in service, repair, and remodeling for property management, residential, commercial, and industrial customers. Our plumbers are highly skilled and trained in all phases of plumbing.
- Sewer Drain Cleaning and Repair: Our trained and experienced technicians are skilled to unclog your drains, from home kitchen and bathtub drains to commercial mop sinks and compartment sinks.
- Video Camera & Line Locating: Our specially made video camera enables a visual inspection of underground sewer lines and other piping to determine the condition of the pipes' insides.
- Code Compliance Correction: We will correct code violations according to the State of Wisconsin's requirements and your local municipality's plumbing inspector.
- Heating: We specialize in HVAC replacement, service, residential new construction, and light commercial. Our services include heating installation and repair.
- Remodeling: Whatever the problem is, we can help you with any plumbing repairs or problems you have. With over 35 years of experience, our plumbing repair and installment specialists can handle the most complex and elaborate plumbing needs.
Our Commitment
At Roy's Plumbing, Inc., we are committed to providing exceptional service and quality workmanship to our customers. We stand behind our work and guarantee your satisfaction. Our commitment to excellence is reflected in our certifications, awards, and memberships, which include:
- Master Plumber
- Licensed and Bonded
- Wisconsin Certified Building Contractor
- State of Wisconsin Certified HVAC Contractor
- State of Wisconsin Lead Safe Contractor
- City of Milwaukee Home Improvement Contractor
- HUB Zone Qualified Me2 8(a) Contractor
- Member of Milwaukee Better Business Bureau
- State of Wisconsin Department of Commerce Certified MBE
- Founding Member, African American Professional Contractors Grade Program
Frequently Asked Questions
We have answers to your questions about our services, products, and company. Here are some of the questions our customers frequently ask:
- What brand of products do you install?
- We install Moen, Delta, and Kohler. However, if a customer has a preference for a specific manufacture, we will accommodate requests. Bryant, Payne, and Goodman are the primary heating manufacturing brands we install.
- What areas do you service?
- Milwaukee, Ozaukee and Waukesha Counties.
- Do you offer senior citizen discounts?
- Yes.
- Do you have financing available?
- No. But, there are some government agencies through the City of Milwaukee that we can refer you to that may be able to assist you with financing.
Overall Experience
The reviews are generally positive, with many customers praising Roy's Plumbing for their professional services, fair pricing, and punctuality.
Positive Experiences
Customers rave about the company's excellent service, citing their professionalism, kindness, and ability to explain complex issues in a way that's easy to understand. Many mention that they would definitely recommend Roy's Plumbing to others.
Negative Experiences
However, there are a few instances where customers were unhappy with their experience. Some mentioned that the prices were too high or that they felt ripped off. One customer had to wait for an extended period of time for a service to be completed, and another customer had to negotiate the price down significantly.
Leak Detection and Repair
Several customers had issues with leak detection and repair, with some stating that the company overcharged for the services or had to come back multiple times to fix the same issue.
Communication Issues
There are a few instances where customers felt that the communication from the company was poor, citing issues with scheduling appointments, getting updates on the status of their service, or feeling misled about the nature of the work being done.
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