Meet our Customers' Needs
Who We Are
DEEM, LLC is a leading commercial and industrial mechanical and electrical company headquartered in Indianapolis, Indiana. With satellite offices strategically placed throughout the Midwest and the southeastern United States, we provide comprehensive services across a wide range of industries.
Our Mission
Our mission is to empower our clients with reliable, innovative solutions that optimize performance, enhance efficiency, and ensure lasting value. We value professionalism, integrity, and a collaborative approach to building successful partnerships.
Our Services
DEEM offers a diverse portfolio of services to meet the evolving needs of our clients. Our expertise includes:
Building Automation
- Design, installation, and management of intelligent building systems for optimal climate control, lighting, and energy efficiency.
Electrical
- Comprehensive electrical services from installation and repair to maintenance and troubleshooting.
- Expertise in industrial, commercial, and residential electrical systems.
HVAC
- Installation, repair, and maintenance of all major heating, ventilation, and air conditioning systems.
- Specialized knowledge of energy efficiency solutions.
Industrial & Ammonia
- Maintenance, repair, and installation of equipment and systems for industrial processes and ammonia refrigeration.
Industrial Piping
- Comprehensive installation, repair, and maintenance of piping systems for industrial applications.
Plumbing
- Tailored solutions for everything from routine maintenance to complex plumbing installations.
Refrigeration
- Complete service from design and installation to maintenance and repair of refrigeration systems.
Our Team
Composed of over 800 highly skilled technicians, our team is equipped to handle diverse challenges on a daily basis. Our technicians are:
- Highly trained and certified
- Equipped with advanced technological tools and resources
- Supported by robust back-up systems for seamless service delivery
Our Commitment
DEEM is committed to exceeding expectations by:
- Delivering exceptional customer service with responsive communication and personalized attention.
- Providing innovative solutions tailored to individual client needs.
- Maintaining integrity through honest communication and transparency.
- Investing in our team and their continuous professional development.
Employee and Driver Behavior
The reviews highlight concerns about the behavior of some employees and drivers of Deem LLC. Several reviewers reported incidents of tailgating, honking, and yelling while driving, as well as aggressive behavior on the road. One reviewer mentioned that a driver almost caused an accident, and another reported that a driver purposely slammed on the brakes to intimidate them.
Professionalism and Communication
Some reviewers expressed dissatisfaction with the professionalism and communication skills of certain employees. One reviewer mentioned that a supervisor lacked leadership skills, and another reviewer reported that an employee was unresponsive to their concerns after taking payment for a job.
Positive Experiences
On the other hand, several reviewers reported positive experiences with Deem LLC. They praised the professionalism and kindness of certain employees, citing instances of excellent customer service and going above and beyond to help.
Plumbing and HVAC Services
Some reviewers mentioned specific experiences with Deem LLC's plumbing and HVAC services. One reviewer reported a positive experience with the company's technicians, while another reviewer had a negative experience with a plumbing job that was not completed as promised.
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