Providing quality services with a personal touch, since 2004.
Lance Plumbing is a family-owned and operated plumbing company serving the Saratoga, Glens Falls, and Clifton Park, NY regions. Founded in 2004 by experienced plumber Roy Lance, we have built a reputation for providing honest, reliable, and efficient plumbing services across the capital region.
Our Expertise and Services
Our team of licensed and insured plumbers are skilled in all aspects of residential and commercial plumbing, including:
Repair & Installation
- Faucet repair and replacement
- Garbage disposal installation and repair
- Tub and shower repair and installation
- Tankless water heater installation, repair, and maintenance
- Toilet installation and repair
- Storage tank repair and replacement
- Water and drain line repair and replacement
- Filtration and softening systems
- Bathroom fixture upgrades
Specialized Services
- Gas line installation and repair
- Boiler installations and hot water heating (including radiant in-floor heating)
Quality and Customer Satisfaction
We prioritize quality and prioritize exceptional customer service. Our focus is on:
- Delivering high-quality workmanship on every project
- Maintaining open communication with clients throughout the process
- Completing projects on time and within budget
- Respecting your property and leaving your home or business clean
Experience and Local Expertise
Roy Lance, the founder and owner of Lance Plumbing, brings over 15 years of experience to the industry. He is dedicated to serving his community and is actively involved in local initiatives.
Customer Testimonials and Reviews
We take pride in the positive feedback we have received from our satisfied clients. Please explore our website to read their testimonials and see for yourself why Lance Plumbing is the trusted plumbing partner in the Saratoga, Glens Falls, and Clifton Park, NY regions.
Excellent Customer Service and Professionalism
The majority of customers have praised Roy Lance Plumbing for their exceptional service, professionalism, and attention to detail. Customers have reported prompt responses to their plumbing issues, with technicians arriving quickly and efficiently resolving the problems. The technicians, particularly Aaron, have been commended for their kind and professional demeanor, taking the time to explain each step of the process and providing valuable insights to customers.
Technical Expertise
Customers have also praised the technical expertise of Roy Lance Plumbing's technicians. They have been able to diagnose and fix complex plumbing issues, including hot water emergencies and pipe repairs. The technicians have also been able to educate customers on how to perform simple fixes themselves, demonstrating their expertise and commitment to customer satisfaction.
Negative Experience
However, one customer had a negative experience with Roy Lance Plumbing, citing poor customer service and a lack of sympathy during an emergency.
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