Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Franklin TN
Founded in 1967 by Kay and Wallace Joslin, our company has remained family-owned and operated for over five decades. We distinguish ourselves through a commitment to personalized service, maintaining a small-town ethos while delivering technical expertise. Our team of skilled technicians prioritizes transparency, utilizing quality materials and providing upfront pricing without commission-based incentives. With hands-on involvement from ownership in daily operations, we ensure every job meets our high standards. Our dedication to treating customers like family has earned us longstanding trust in Williamson County. We specialize in HVAC systems, plumbing, and related services, emphasizing preventive maintenance and emergency solutions.Our technicians undergo rigorous training to service all major brands, and we maintain partnerships with trusted suppliers for cost-effective parts. Recognized by the Better Business Bureau with an A+ rating, we combine experience with accountability. Our 24/7 emergency service ensures reliability during critical moments, and our maintenance contracts offer cost savings for residential clients. This enduring approach has solidified our reputation as a community-focused leader in home comfort solutions.
Services
HVAC Maintenance
Plumbing Repairs
Water Heater Installation
Sewer Line Repair
Drain Cleaning
Emergency HVAC Service
Details
- Year established: 1967
Highlights and features
- Family-owned since 1967 with hands-on owner involvement
- Technicians not paid on commission ensure unbiased recommendations
- Upfront pricing with no hidden fees or surprise costs
- 24/7 emergency service available for urgent HVAC needs
- BBB A+ rated for commitment to customer satisfaction
Associations and certifications
- BBB A+ Rating
What people say
Awesome
Fabulous experience
Super speedy service
Trustworthy vendor
Exceptional quality
Services
HVAC Maintenance
Our comprehensive HVAC maintenance includes system inspections, cleaning, and performance optimization for both heating and cooling units. Technicians check critical components like heat exchangers, electrical systems, and refrigerant levels to prevent breakdowns. Customers benefit from 15% repair discounts and priority emergency service through our maintenance contracts.
Plumbing Repairs
We handle residential and light commercial plumbing issues including leak detection, pipe repairs, and fixture installations. Our specialists work on all system types, offering emergency services for urgent leaks or failures. Transparent pricing ensures no unexpected costs during repair execution.
Water Heater Installation
We install and service both traditional tank and energy-efficient tankless water heaters from brands like Noritz and Rinnai. Our technicians provide maintenance recommendations and replacement solutions with upfront pricing. Circulating loop installations improve hot water delivery efficiency in existing homes.
Sewer Line Repair
Specializing in sewer line diagnostics and repairs, we handle both PVC and cast iron systems. Services include trenchless repair options, complete line replacements, and septic-to-sewer conversions. Our team has completed more sewer conversions in Williamson County than any competitor since 2011.
Emergency HVAC Service
Available 24/7 for urgent heating and cooling failures, our emergency service responds quickly to critical system breakdowns. Technicians carry essential parts for common repairs and provide transparent pricing before any work begins. This service has earned particular praise in customer reviews for winter and summer emergency responses.
People
Kay Joslin
Founder
Co-founder of Joslin Plumbing Heating & Air Conditioning, actively involved in operations since 1967. Maintains hands-on approach to customer service and employee mentorship.
Wallace Joslin
Founder
Co-founder who established the company's family values and commitment to honest pricing. Continues to influence the company's operational philosophy.
Questions
What HVAC services do you offer?
We provide complete HVAC services including maintenance, repairs, installations, and 24/7 emergency support for all major system brands in residential and commercial properties.
Are your technicians available after hours?
Yes, we offer 24/7 emergency service for urgent HVAC and plumbing issues with typical response times under one hour.
How do you price your services?
We use transparent upfront pricing with no hidden fees. Maintenance contracts offer 15% repair discounts and priority emergency service access.
What areas do you service?
We primarily serve Williamson County and surrounding areas including Franklin, Brentwood, and Nolensville.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau, reflecting our commitment to resolving customer concerns promptly.
