We'll be the last home service specialist you ever have to find.
At Ben Franklin Plumbing Company, we understand the importance of reliable and trustworthy plumbing services. With over 20 years of experience, serving the Fort Worth and Arlington areas, we have established ourselves as a pioneer in the plumbing industry. Our team of expert plumbers is dedicated to providing exceptional service, ensuring that your plumbing needs are met with professionalism and expertise.
Our Mission
At Ben Franklin Plumbing Company, our mission is to provide our customers with unparalleled service, using the latest technology and techniques to solve their plumbing challenges. We believe in building strong relationships with our customers, and our team is committed to providing the highest level of customer satisfaction.
Our Services
We offer a wide range of plumbing services, including:
Residential & Commercial Plumbing Services
- Leak Detection
- Drain Cleaning
- Pipe Breaks
- Plumbing Repair
- Water Heaters (Conventional and Tankless)
- Water Filtration Systems
- Sump Pumps
- Slab Leak & Gas Leak Detection
- Yard Line Water Leaks
- Water Heater Installation
Our Commitment
At Ben Franklin Plumbing Company, we are committed to providing you with the best possible service. We understand that your time is valuable, and that's why we promise to arrive on time. If we are late, we will pay you $5.00 per minute. We believe in transparency and honesty, and we will always provide you with a detailed estimate of the work we will perform.
What Our Customers Say
"We were impressed with the professionalism and knowledge of the technicians. They made sure to explain every step before they started working, which was refreshing." - Carolyn Hargis
"We had an issue with a busted pipe on our outdoor faucet during a freak storm. Art Coulomb was great - knowledgeable and personable. He was able to fix the toilet and bathtub faucet quickly and provided excellent guidance on an outside leak." - Jeff Birdsell
"We highly recommend Ben Franklin Plumbing Company. The team was excellent, and Art did an outstanding job fixing our leak." - Art Coulomb
Our Experience
With over 20 years of experience serving the Fort Worth and Arlington areas, we have established a reputation for excellence and reliability. Our team of expert plumbers is dedicated to providing top-notch service, using the latest technology and techniques to solve your plumbing challenges.
Why Choose Us?
At Ben Franklin Plumbing Company, we are dedicated to providing our customers with unparalleled service, using the latest technology and techniques to solve their plumbing challenges. We believe in building strong relationships with our customers, and our team is committed to providing the highest level of customer satisfaction.
Get in Touch
We invite you to contact us at (817) 983-7876 or (817) 478-4119 to learn more about our services and how we can take care of all your plumbing needs.
Services
Benjamin Franklin Plumbing provided various plumbing services, including diagnosing and fixing plumbing issues, moving gas lines, and performing repairs on water heaters and leak detection.
Professionalism and Customer Service
Many customers praised the professionalism and courtesy of the plumbing service technicians, including Klee Berry, Nick, Randy, and Chris. They were all knowledgeable, efficient, and took the time to explain the process to the customers. Some customers appreciated the prompt response and fast turnaround times.
Customer Satisfaction
The majority of reviewers were highly satisfied with the services provided by Benjamin Franklin Plumbing, giving 5-star ratings. Some exceptions include Neil McCready, who was disappointed with the mess left by the plumber, and Tim Grubb, who experienced a series of issues with the company, including a no-show and lack of integrity.
Customer Service Issues
A few customers faced issues with the company's customer service, including Brandy Harris, who found the dispatcher unhelpful and charged an unexpected fee.
Common Complaints
Some common complaints included issues with communication, lack of clarity, and unexpected fees.
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