In Our Planet, You Are The Boss
Our Vision and Values
HRI Plumbing was founded on the principle of providing honest, respectful, and customer-focused service. We take pride in exceeding expectations and building lasting relationships with our clients. Our team of experienced technicians is dedicated to delivering exceptional workmanship, transparency, and personalized solutions to every situation.
Exceptional Customer Service
We prioritize clear communication and open collaboration with every client. Our technicians will take the time to understand your unique needs, explain the process thoroughly, and answer any questions you have. We believe in providing upfront and honest pricing, ensuring transparency throughout the process.
Expert Expertise
With extensive industry knowledge and ongoing training, our technicians are equipped to handle all aspects of plumbing, from minor repairs to complex installations. We service all makes and brands of fixtures and equipment, and our work is backed by a 1-year parts and labor warranty.
Comprehensive Services
HRI Plumbing offers a comprehensive range of services, including:
- Drain Cleaning & Repair: Clearing clogged drains, root removal, and preventative maintenance.
- Repiping & Remodeling: Complete overhaul of outdated plumbing systems, including sewer line installation and leak repairs.
- Leak Detection & Repair: Precise identification and resolution of hidden leaks to prevent further damage.
- Sewer Line Services: Repair and replacement of damaged or outdated sewer lines.
- Water Heater Services: Installation, repair, and replacement of water heaters.
- General Plumbing Repair: Addressing all your faucet, toilet, and other fixture needs.
Commercial Expertise
Beyond residential services, we offer tailored solutions for commercial properties, including:
- Comprehensive building inspections
- Emergency repairs and maintenance contracts
- Project planning and consultation
- Sustainable plumbing solutions
Community Involvement
We believe in giving back to the communities we serve. Our team actively participates in local events and volunteers their time to support various initiatives.
Contact HRI Plumbing Today!
For reliable, professional plumbing services in the Springfield, Jacksonville, Rushville, and surrounding areas, choose HRI Plumbing. Contact us today for a free consultation and discover the difference our expertise and commitment can make in your home or business.
Overview of Reviews
The reviews provided are a mix of positive and negative feedback on HRI Plumbing services. The majority of reviewers have had a positive experience with the company, citing knowledgeable and professional staff, respectful service, and timely resolutions to their plumbing issues.
Positive Feedback
Reviewers have praised the company's staff, including technicians such as Troy, Dakota, Josh, and Brandon, for their professionalism, expertise, and attention to detail. Many have appreciated the company's open communication and willingness to explain the work they are doing. Some have also commended the company's prompt response and ability to fix complex issues quickly.
Negative Feedback
On the other hand, some reviewers have expressed dissatisfaction with their experience. One reviewer, Estella Hamilton, was unhappy with the cost of the service, feeling that it was excessive for the work done. Another reviewer, June, felt that the technician did not attempt to fix the issue despite being charged for the service.
