Nobody Wows Clients Like We Do
At Duckett Plumbing, we are a family-owned and operated business dedicated to providing exceptional, punctual, and professional plumbing services to the Greenville community. With years of experience, we have established ourselves as the go-to experts for all plumbing needs.
Our Services
We offer a wide range of plumbing services, from leaky faucet repair to complex pipe installations. Our highly trained and licensed plumbers are equipped to handle any plumbing challenge, from routine maintenance to emergency repairs. Some of the services we offer include:
- Water Heater Installation, Repair, and Maintenance
- Drain Cleaning, Repair, and Replacement
- Pipe Repair, Replacement, and Installation
- Kitchen and Bathroom Plumbing
- Garbage Disposal Installation, Repair, and Replacement
- Septic Tank Pumping, Cleaning, and Installation
- Leak Detection and Repair
- Frozen Pipe Repair and Prevention
Our Approach
At Duckett Plumbing, we pride ourselves on providing exceptional customer service. From the moment you contact us, you can expect prompt and friendly attention. Our team of experts will work with you to understand your plumbing needs and provide tailored solutions. Our goal is to exceed your expectations, which is why we stand behind our services with a 100% satisfaction guarantee.
Why Choose Us?
At Duckett Plumbing, we believe that customer satisfaction is paramount. We strive to build long-term relationships by providing quality workmanship, guaranteed solutions, and exceptional customer service. Our team is passionate about their work and committed to delivering the best possible results.
Our Mission and Vision
Our mission is to provide quality and value-added plumbing solutions to our customers. We believe in the importance of integrity, innovation, and accountability, which guide our actions and decisions. Our vision is to become the leading plumbing service provider in Greenville, renowned for our expertise, reliability, and customer-centric approach.
Additional Services
In addition to our core plumbing services, we also offer drain cleaning, hydro-jetting, and rooter services to ensure your plumbing system functions efficiently and effectively. Our experienced plumbers are dedicated to providing fast, affordable, and reliable solutions that meet your unique needs.
How We Work
At Duckett Plumbing, we believe in transparency and trust. We will always take the time to explain the services we provide, the costs involved, and the benefits you can expect. We understand that every customer is unique, which is why we tailor our services to meet your specific needs.
Contact Us
If you have a plumbing emergency or require reliable plumbing services, we invite you to contact us at (864) 209-9360 or schedule a service online. Our team is available 24/7 to assist you.
Professional and Efficient Service
Duckett Plumbing has received numerous glowing reviews from satisfied customers. Several reviewers praised the company's prompt response time, with some even mentioning that they were able to send a technician to their location within 45 minutes. The plumbers were described as professional, knowledgeable, and courteous, with one reviewer noting that the technician left their home cleaner than when they arrived.
Skilled and Experienced Technicians
Reviewers also praised the technical skills of Duckett's plumbers, with several mentioning that the technicians were able to diagnose and fix complex issues quickly and efficiently. One reviewer's technician, William, was able to turn off the water supply to the ice maker to prevent further damage, and then return later to make the necessary repairs.
Reasonable Prices
While some reviewers noted that the prices were higher than expected, the majority praised the company's reasonable pricing, considering the urgency of the situation and the quality of the service provided.
Some Disappointment with Billing
However, one reviewer expressed frustration with the billing process, feeling that the charge of $600 for a 30-minute job was excessive. The reviewer felt that the company did not provide a clear estimate before starting the work, which led to a sense of surprise and dissatisfaction.
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