Root-O-Matic is a plumbing company that was established in 1965 and has built a reputation for excellence in the plumbing industry. With a commitment to providing high-quality services, we have earned the trust of our clients and strive to exceed their expectations.
Our Services
Root-O-Matic is a full-service plumbing company that offers a wide range of services to residential, commercial, and industrial clients. Our services include rooter plumbing, camera inspection and locating of sewer lines, sewer and drain cleaning, water heater repair and installation, sewer replacement, hydro-flushing, re-model and new construction plumbing, complete plumbing repair and installation, pipe thawing, gas piping, faucet and toilet repair or installation, tankless water heater install, and heating furnace change outs. We take pride in our work and strive to provide our clients with the best possible solutions to their plumbing needs.
About Our Company
As an owner-operated company, we have the ability to create unique relationships with our clients. Our owners, John Gonda and Jonny Schenk, work hard to earn the trust and business of our clients. We understand the importance of building trust and maintaining a high level of professionalism in our work.
Our Mission
At Root-O-Matic, our mission is to provide our clients with the best possible plumbing services at affordable prices. We believe in being upfront and clear about our pricing, which allows our clients to make informed decisions about their plumbing needs. Our goal is to provide our clients with a stress-free experience, and we strive to exceed their expectations in every way possible.
Why Choose Root-O-Matic
There are many reasons why clients choose Root-O-Matic for their plumbing needs. Our licensed, bonded, and insured plumbers are highly trained and experienced in providing a wide range of plumbing services. We offer flexible payment methods and plans to fit our clients' budgets, and we are committed to providing our clients with the best possible solutions to their plumbing needs. Whether it's a clogged toilet or a complete re-model of your home or business, we are equipped to handle it all.
Company Overview
Root-O-Matic has received a wide range of reviews from customers, with most of them having a positive experience with the company. However, there is one reviewer who had a highly negative experience that warrants mention.
Service Quality
Reviewers praise the company's professional service, with many mentioning the courteous and knowledgeable staff. They describe the teams as quick, efficient, and reliable, with a focus on customer satisfaction. Johnny, one of the company's representatives, is specifically mentioned as being excellent to work with.
Job Completion
Many reviewers mention that the company exceeded their expectations in terms of job completion. They describe the team as thorough, with a focus on getting the job done right the first time. Nathan and Luis are mentioned as being particularly skilled and helpful.
Communication
Reviewers praise the company's communication skills, with many mentioning that the team keeps them informed throughout the job. Johnny and Nathan are particularly commended for their clear explanations and professionalism.
Value for Money
Reviewers generally feel that the company provides good value for money, with many mentioning that the prices are reasonable considering the quality of work.
Negative Experience
One reviewer had a highly negative experience with the company, describing their service as incompetent and unprofessional. They claim that the team left their air conditioning unit half-installed and refused to return to finish the job, despite being paid thousands of dollars by their home warranty company.
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