Trust us to unclog your plumbing worries!
At Bill's Plumbing and Drain Service, we take pride in being a family-owned and operated business serving the Greater Colorado Springs area for over 40 years. As a trusted name in the plumbing industry, we have built a reputation for providing top-notch services that cater to the diverse needs of our customers.
Our Commitment to Excellence
Our team of skilled professionals is dedicated to providing exceptional customer service, ensuring that every interaction with us is a positive one. With a staff of 16, we guarantee a high level of customer service, ensuring that your call is answered or returned promptly. We understand the importance of timely responses, which is why we offer 24-hour emergency service, even on nights, weekends, and holidays.
Our Range of Services
We offer a comprehensive range of plumbing services, making us a one-stop-shop for all your plumbing needs. Our services include residential plumbing repair, replacement, and installation, water heater repair, replacement, and installation, sewer line repair, replacement, and excavation, residential drain cleaning, gas line installation, repair, and replacement, sewer scope (camera inspection/video sewer inspection), leak diagnosis, plumbing fixture repair, replace or install, remodel plumbing needs, plumbing-related real estate objection repairs, water line repair or installation, drain line repair or installation, installation of ADA toilets, garbage disposal repair/replace, ice maker installation, and light commercial plumbing.
What Sets Us Apart
At Bill's Plumbing and Drain Service, we pride ourselves on our family-owned and operated business model, which means we don't have corporate values that put money over people. We offer fair prices to our customers and value the lifelong relationships we create. We also treat our employees like family, ensuring that they are motivated to provide the best service possible.
Our Accolades
We are proud to hold an A+ rating with the BBB and have been a finalist for Family Owned Business of the Year in 2020 and 2021. We have also been awarded the Angie's List Super Service Award for five consecutive years and have been nominated by our customers for the Best of the Springs list, winning the Silver award in 2020 and 2021.
Overview
The reviewers share their exceptional experiences with Bill's Plumbing, highlighting the company's reliability, honesty, and professionalism.
Quality of Service
The reviewers praise the company's technicians, describing them as knowledgeable, friendly, and prompt. They appreciate the quick response times, efficient work, and excellent communication. Many reviewers mention specific technicians who went above and beyond to resolve their plumbing issues.
Professionalism and Trust
The reviewers trust Bill's Plumbing, citing their honesty and reliability. They appreciate the company's willingness to go the extra mile to fix problems, rather than taking the easy way out. Many reviewers have referred the company to friends, family, and clients, and continue to use them for their plumbing needs.
Communication
The reviewers appreciate the company's excellent communication, including text updates when technicians are on their way. The office staff is described as friendly, responsive, and efficient in scheduling and addressing customer needs.
Recommendations
Every reviewer highly recommends Bill's Plumbing, citing their exceptional service, professionalism, and reliability.
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