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Faster. Cleaner. Better. 100% Satisfaction Guaranteed!

At Osborne Plumbing & Drain, we pride ourselves on being a family-owned and operated plumbing company with over two decades of experience serving the Charlotte, North Carolina area. As a trusted and reliable plumbing service provider, we strive to deliver exceptional results and unparalleled customer service to our residential and commercial clients.

Our Services

Whether you're dealing with a leaky faucet, a clogged drain, or a broken water heater, our team of expertly trained and licensed plumbers is equipped to tackle any plumbing issue that comes our way. Our extensive range of services includes:

  • Residential plumbing services: From toilet installations to garbage disposal repairs, we can handle all your plumbing needs for your home.
  • Commercial plumbing services: Our team is equipped to handle the unique plumbing needs of your business, including water heater installations and sewer line repairs.
  • Water heaters: From installation to repair, we can ensure your hot water heater is running smoothly and efficiently.
  • Drain cleaning and unclogging: Our high-speed "rooter" and high-pressure jetting equipment can quickly and effectively clear even the most stubborn clogs.
  • Sewer repairs and replacements: Our experts use state-of-the-art Drain Vision technology to locate and repair or replace damaged sewer lines.
  • Fixtures and appliances: Our plumbers can install, repair, or replace toilets, sinks, faucets, and other fixtures and appliances in your home or business.

Our Philosophy

At Osborne Plumbing & Drain, we believe in providing customer-centric solutions that meet the unique needs of each client. Our goal is to not only resolve your plumbing issues but also to educate you on how to prevent future problems. We pride ourselves on our transparent and honest approach, ensuring that you feel comfortable and informed throughout the entire process.

What Sets Us Apart

With decades of experience and a commitment to staying up-to-date on the latest techniques and products, our team of expert plumbers is dedicated to delivering exceptional service and results. We offer a one-year service warranty and manufacturer warranties on our installations to give you added peace of mind.

Get Help Today

If you're dealing with a plumbing issue, don't hesitate to reach out to us. Call us today at 704-606-5971 to schedule an initial consultation and let us help you resolve your plumbing problems once and for all.

Reviews (178)
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Positive: The customers praise the company's expertise, professionalism, and quality of work.
Negative: The company faced initial disappointment with Suzanne Smith due to a lack of transparency and a high estimate.

Expertise and Professionalism

The reviews for Osborne Plumbing highlight the company's exceptional expertise and professionalism. The customers praise the technicians' ability to diagnose and fix problems efficiently, provide clear explanations, and offer helpful recommendations. The company's employees are described as courteous, professional, and knowledgeable, leaving a positive impression on the customers.

Quality of Work

The reviews demonstrate the high-quality work provided by Osborne Plumbing. The customers are satisfied with the services, including water heater installation, leak investigation and repair, toilet repair, and drain unblocking. The company's attention to detail and rigorous testing are particularly praised in some reviews.

Customer Service

Osborne Plumbing's customer service is commended by the customers. The receptionist is described as attentive and helpful, and the office staff listens and cares. The company's ability to schedule appointments efficiently and communicate effectively with customers is also highlighted.

Disappointment

Unfortunately, there is one negative review. Suzanne Smith expresses frustration with the company's initial estimate and lack of transparency, leading to a disappointing experience.