Immaculate Service. Spotless Reputation.
At Big State Plumbing, we are committed to providing top-notch plumbing services to residents and businesses in Houston, Austin, Dallas, Corpus Christi, San Antonio, Charleston, and Oklahoma City. As a woman-owned business, we take pride in our 20+ years of experience in providing efficient, reliable, and affordable plumbing solutions.
Our Services
We offer a wide range of plumbing services, including re-piping, sewer and drain cleaning, septic pumping, water heater installation and repair, and water softening. Our team of licensed and certified plumbers is dedicated to providing exceptional service, using the latest technology and techniques to ensure that our customers receive the best possible solution for their plumbing needs.
Our Promise
At Big State Plumbing, we are committed to putting our customers first. We understand that plumbing emergencies can be stressful, which is why we offer 24/7 emergency coverage, easy booking, and up-front flat-rate pricing. Our goal is to provide our customers with peace of mind, knowing that they can rely on us to solve their plumbing problems efficiently and affordably.
Why Choose Big State Plumbing?
We are a family-owned and operated business that is dedicated to providing personalized service to our customers. Our plumbers have 20+ years of experience, and we use only the latest technology and techniques to ensure that our customers receive the best possible solution for their plumbing needs. We are committed to providing exceptional customer service, and our "Red Carpet" plumbing treatment ensures that our customers receive the highest level of service and satisfaction.
Join the Big State Club
We invite you to join the Big State Club, our private membership club that offers exclusive benefits, including priority service, discounts on repairs, and savings on dispatch fees. For only $9.95/month, you can enjoy peace of mind knowing that your home is protected and you are part of an exclusive group of customers who receive the best possible service.
Overview of Big State Plumbing Reviews
Big State Plumbing has received a mix of positive and negative reviews from customers. Here's a summary of the reviews:
Positive Reviews
- Several customers praised the company's prompt, courteous, and efficient service.
- Many reviewers appreciated the professionalism and expertise of the plumbers, particularly Cody, Chris, Tyler, Michael, Lucas, Marcus, EJ, Morgan, Jacob, Alfred, and Victor.
- Some customers were impressed with the quick response time and fast repair services.
- A few reviewers appreciated the company's willingness to work with them to resolve issues and provide explanations of the work being done.
Negative Reviews
- Some customers experienced issues with scheduling, communication, and reliability.
- A few reviewers complained about the company's unprofessionalism, lack of follow-through, and poor customer service.
- Some customers felt that the company overcharged them or did not provide a satisfactory resolution to their plumbing issues.
Common Themes
- Promptness and efficiency were common themes among the positive reviews, with many customers appreciating the quick response time and fast repair services.
- Communication and professionalism were also common themes, with many reviewers praising the plumbers' expertise and courtesy.
- However, some reviewers experienced issues with scheduling, communication, and reliability, which were common themes among the negative reviews.
