Empowering Your Home with Efficiency, Reliability, and Expertise
Potts Plumbing and Appliance Repair, LLC is a family-owned and operated plumbing company proudly serving the communities of Lawrence, Meriden, Wamego, and surrounding areas of Topeka/Shawnee County. With over 30 years of experience, Master Plumber Randy Potts and his team of skilled technicians are dedicated to providing exceptional plumbing services you can rely on.
Our Expertise
We offer a comprehensive range of services to address all your plumbing and appliance needs, including:
Heating
- Regular maintenance and inspections
- Repair and replacement of boilers, furnaces, and heat pumps
- Troubleshooting and fixing heating system problems
Air Conditioning
- Installation, repair, and maintenance of air conditioners and ventilation systems
- Addressing air quality issues such as dust, allergens, and humidity
- Repairing and replacing faulty components
Plumbing
- Leak detection and repair
- Installation and repair of plumbing fixtures, faucets, and drains
- Repiping and water damage restoration
- Water heater repair and replacement
Appliance Repair
- Diagnosis and repair of all major appliances, including refrigerators, ovens, washing machines, and dryers
- Efficient and timely service to minimize downtime
Our Commitment
At Potts Plumbing and Appliance Repair, LLC, we pride ourselves on:
- Promptness and responsiveness: We understand the importance of addressing your plumbing and appliance concerns quickly and efficiently.
- Transparency and communication: Our technicians will clearly explain the problem, provide estimated repair costs, and keep you updated throughout the process.
- Quality workmanship: We use only the highest quality parts and materials to ensure lasting solutions.
- Customer satisfaction: Your satisfaction is our top priority. We are committed to exceeding your expectations.
Experience the Potts Difference
Our team of highly qualified and experienced technicians are dedicated to providing exceptional customer service and delivering lasting solutions to your plumbing and appliance challenges. Choose Potts Plumbing and Appliance Repair, LLC for:
- Reliable service: We stand behind our work and guarantee your satisfaction.
- Personalized attention: We take the time to understand your unique needs and concerns.
- Competitive rates: We offer affordable and competitive pricing on all our services.
Overall Experience
The reviewers share their positive experiences with Potts Plumbing & Appliance Repair, LLC, praising their professionalism, efficiency, and quality work. They highlight the company's prompt response time, expertise, and willingness to explain complex issues.
Areas of Excellence
- Communication: Reviewers appreciate the company's clear communication, including phone service and in-person explanations of work performed.
- Technical Expertise: Plumber technicians are knowledgeable, knowledgeable, and skilled in their craft.
- Efficiency: Reviews indicate that the technicians work efficiently, completing jobs in a reasonable amount of time.
- Customer Service: Reviewers praise the company's friendly, courteous, and professional staff.
Challenges and Criticisms
- Price: A few reviewers mention that the company's pricing is higher than they expected.
- Long-Term Resolution: One reviewer notes that their issue was not fully resolved after the first visit.
Common Themes
- Dependability: Reviewers appreciate the company's reliability and ability to follow through on promises.
- Trust: Customers trust the company's technicians and appreciate their integrity.
- Fairness: Reviewers believe that the company's prices are fair and reasonable.
