Business Details
17 Years
experience
Emergency
services
Expert Plumbing Services in Denton, TX
Imperial Plumbing, established in 2009, is a family-owned and operated business serving Denton, Lewisville, and surrounding areas. Our team of licensed professionals, led by Master Plumber Toby Thomas with over 20 years of local experience, specializes in residential and commercial plumbing solutions. We prioritize customer education, transparent communication, and adherence to state regulations, offering services ranging from emergency repairs to preventative maintenance.Our commitment to quality is reflected in our use of certified materials, detailed workmanship, and dedication to resolving plumbing issues efficiently while minimizing disruption to your property. With a focus on building long-term relationships, we ensure every client receives personalized attention and reliable solutions tailored to their specific needs.
Services
Water Heater Replacement
Preventative Maintenance
Slab Leak Repair
Plumbing Remodel
Faucet Repair
Toilet Repair
Garbage Disposal Replacement
Gas Leak Repair
Emergency Service
Bathtub Repair
Details
- Year established: 2009
Highlights and features
- Family-owned business with over 20 years of local plumbing experience
- Licensed and insured team adhering to strict state regulations
- Emergency services available 8am-8pm daily for urgent needs
- Free written estimates for water heater replacements and remodels
- Commitment to transparent communication and customer education
Associations and certifications
- Texas State Board of Plumbing Examiners
What people say
Prompt emergency response
Professional service
Knowledgeable staff
Satisfaction with repairs
Recommend for future needs
Services
Water Heater Replacement
We provide complete water heater replacement services using modern, code-compliant equipment. Our installations include proper permitting and city inspections to ensure safety and compliance. Older units over 8-12 years often require replacement due to efficiency loss and potential water damage risks. Our team handles all aspects from removal of existing units to final system testing, guaranteeing reliable hot water supply while maintaining local building codes.
Slab Leak Repair
Specializing in concrete foundation leak detection and repair, we address sudden water bill increases or floor water accumulation. Using advanced diagnostic tools, we locate hidden leaks beneath slabs with minimal invasive techniques. Our repair process prioritizes structural integrity while preventing further foundation damage through strategic access point creation and pipe replacement, ensuring long-term plumbing system reliability for affected properties.
Preventative Maintenance
Our comprehensive annual plumbing inspections cover all home systems including water heaters, fixtures, and gas lines. The service includes water heater flushing to prevent sediment buildup and T&P valve testing for safety. Clients receive a 10% discount on any needed repairs throughout the year. This proactive approach helps identify potential issues before they become emergencies while maintaining system efficiency and extending equipment lifespan.
Emergency Plumbing
Available daily from 8am-8pm for critical plumbing failures like burst pipes and water heater floods. Our rapid response team prioritizes immediate water damage prevention through temporary fixes followed by permanent solutions. Emergency service includes after-hours availability without additional charges, ensuring property protection during unexpected plumbing crises while maintaining our standard of quality workmanship.
Plumbing Remodel
We handle complete plumbing system updates during home renovations, including fixture relocation and pipe replacement. Our team coordinates with local building departments for necessary permits and inspections while working with client-selected materials or providing supplier recommendations. The service ensures modern code compliance for updated systems, focusing on minimizing structural disruption and guaranteeing functional improvements that meet both aesthetic and practical requirements for residential and commercial spaces.
People
Toby Thomas
Owner / Responsible Master Plumber
Texas-born Master Plumber with 20+ years local experience, licensed since 2003. Specializes in residential service and emergency repairs while maintaining active community involvement through charitable plumbing work.
Shannon
Office Manager
Coordinates daily operations and client communications, ensuring smooth service scheduling and administrative support for the plumbing team's field activities.
Questions
What areas do you service?
We serve Collin, Dallas, and Denton counties including cities like Allen, Frisco, McKinney, Richardson, and all Denton County communities.
Do you offer emergency plumbing services?
Yes, we provide emergency plumbing assistance from 8am-8pm daily for urgent issues like burst pipes and water heater failures.
How can I verify your licensing?
Our Master Plumber license (M-38899) can be verified through the Texas State Board of Plumbing Examiners website or by contacting their office directly.
What preventative maintenance options exist?
Our annual plumbing checkups include system-wide inspections, water heater flushing, and T&P valve testing with a 10% repair discount valid year-round.
Do you provide free estimates?
Free written estimates are available for water heater replacements and remodels, but not for troubleshooting-based repair work due to variable complexity.
