THE QUALITY YOU DESERVE THE EXPERIENCE YOU CAN TRUST.
We are a locally owned plumbing contractor dedicated to serving both residential and commercial clients throughout Catonsville, Ellicott City, and surrounding areas. Although our company is modest in size, we approach every job with a broad perspective and a commitment to excellence. We do not rely on commission-based sales, which allows us to provide honest evaluations, thorough inspections, and straightforward pricing before any work begins.
Our experienced team has been delivering reliable plumbing services since 2002, with a strong focus on timely response and long-term solutions. We handle a full range of services, including drain cleaning, water heaters, toilets, faucets, sump pumps, garbage disposals, gas lines, boilers, and leak detection. Serving communities across Baltimore and Howard Counties, we prioritize clear communication, careful workmanship, and clean job sites. Our goal is to resolve plumbing problems efficiently while building lasting relationships based on trust and consistency.
Served areas
- Catonsville, MD
Business details
- Year established: 2002
- Employees: 10
- Licensed
- Insured
Highlights and features
- Honest upfront pricing with thorough system inspections
- Residential and commercial plumbing services across local communities
- Non commission based recommendations focused on customer needs
- Fully licensed and insured experienced plumbing professionals
- Service available within 24 hours since 2002
- Comprehensive repairs installations and routine plumbing maintenance
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
We understand how essential reliable hot water is for daily household activities, from bathing to cleaning. When a water heater shows reduced performance or stops working, professional repair or replacement may be necessary. Most units last about twelve years, and aging systems are often less efficient. We help customers choose dependable options that balance performance, efficiency, and long-term value. 
Our sewer line repair services are designed for situations involving structural pipe failure or persistent blockages. We assess underground conditions using state-of-the-art diagnostic tools. When cleaning is insufficient, we perform targeted repairs or complete replacements. Each service is completed with attention to durability and property preservation. 
Hidden toilet failures can progress without clear warning, leading to increased water bills or property damage. Common concerns include leaking gaskets, compromised supply lines, and loose installations. We recommend checking for moisture, stains below the fixture, or instability. Our services cover repairs, replacements, and upgrades designed for long-term reliability. 
Water pipe issues often begin with minor leaks that escalate into costly damage if left untreated. Clogged drains and environmental exposure place stress on pipe materials over time. Even unseen leaks can weaken walls and ceilings. We deliver dependable water pipe repairs designed to correct problems and protect your property. 
We deliver professional drain services that correct clogs and address aging drainage systems. Our technicians inspect each drain to determine the most appropriate solution. Obstructions are removed with methods that protect pipe integrity. When deterioration has occurred, we restore function through proper repair or replacement of damaged sections. 
Boilers have served as a trusted heating solution for generations due to their dependable design. We specialize in professional boiler installation services delivered by skilled plumbing professionals. Our team applies detailed planning and precise workmanship to every system. This ensures efficient operation and dependable performance for years to come. 
A properly functioning faucet is essential to the comfort and efficiency of any property. We deliver expert repair and installation services performed by knowledgeable, licensed plumbers. Through upfront pricing, reliable parts, and a dedication to quality, we provide dependable solutions backed by our satisfaction promise. 
Our team installs and services sewage ejector pumps built to handle wastewater safely and efficiently. These systems use sealed pits, float activation, and controlled discharge to manage waste flow. We evaluate each setup to ensure proper capacity and even pump wear. When issues arise, we focus on practical and cost-conscious solutions. 
Our company offers dependable gas services that support a wide range of residential appliances. Natural gas provides an efficient way to power heating, cooking, hot water, and fireplaces. Because gas systems require proper installation and maintenance, our team applies specialized knowledge to every project. We handle gas lines, appliances, fireplaces, and leak repairs with care.
People
Leslie Metcalf
OWNER/CEO/MASTER PLUMBER/GAS FITTER
We focus on anticipating and exceeding the expectations of all of our clients, finding the best solutions for their residential & commercial plumbing needs and responding in a timely manner. We do this by adhering to a standard and professionalism that represents our knowledge, experience and respect of others.
Reviews (20)
William Reed
Jan 08, 2026
Sharon Nath
Jan 04, 2026
Marge Cobb
Nov 26, 2025
Martin Neft
Nov 19, 2025
S. Thomson
Nov 09, 2025
Metcalf Plumbing services were provided by two plumbers who were very meticulous and persistent with efforts to detect the root cause of a plumbing leak from bathroom above dining room. Not able to detect the cause, they suspect the leakage, in theory, may have been caused by defective wax ring. They thoroughly and closely examined the pipes above dining room ceiling, finding insufficient evidence of cause, even with running water in shower and flushing toilet multiple times. If leakage reoccurs, there will be a followup service call. I am happy with their high quality of work and professionalism.
John Sawyer
Nov 04, 2025
Great experience. Scheduling online was a breeze; team (Mike and Jonathan) was friendly and professional and quickly took care of a really tough clog that caused the disposal to empty onto the roof. Mike gave a couple of helpful pointers on how to avoid needing to hire a professional to deal with it again.
John Rothenhoefer
Oct 29, 2025
Joyce Purcell
Oct 28, 2025
Mike came to look at my garbage disposal (2 years old) that suddenly started making a loud noise (on a "quiet" disposal). He assessed and found it in working order despite the noise. While here he took a look at a toilet that had was repaired in October, 2024 (at my request) by a Metcalf technician. Filling after flushing was not working consistently properly. Has continued to intermittently have same issue since installation of new valve, flapper & supply valve in 2024. It did not occur while Mike was here. After he left, the first time toilet was flushed the earlier issue -- delayed filling -- occurred again and has continued through the night and today. I do not blame Mike for something he didn't see, That the issue continues is problematic. Mike was professional, friendly, on time and responsive to the disposal issue. He was particularly thoughtful in looking at two of my toilets while here.
Erin D.
Oct 26, 2025
Barry Heisey
Oct 05, 2025
Jorge Medina
Sep 24, 2025
Mike and John arrived promptly to get to work and ensure our plumbing issues were solved immediately. Mike's explanations for the plumbing issues were very easy to follow and he never hesitated to answer any questions my wife and I had. Can't speak enough to their professionalism and expertise. We were so impressed that we will be scheduling and turning over our plumbing to do list completely over to Metcalf Plumbing Services. I also appreciated a visit from the owner during the job - GREAT JOB gentlemen and Thank You!
Mike Edwards
Aug 28, 2025
Ethan Malcolmson
Aug 13, 2025
D. S.
May 01, 2025
I recently had a catastrophic plumbing issue at my home, and Im beyond thankful for the incredible service provided by this company. From the moment they arrived, the experience was nothing short of outstanding.
The two technicians who came out were absolutely fantasticskilled, professional, friendly, and courteous. They not only solved the problem efficiently but also took the time to explain everything clearly, offering helpful tips and advice along the way. Their calm demeanor and clear communication made a stressful situation much more manageable.
The owner personally checked on the work, ensure everything met high standards, and took the time to chat with me. That kind of personal touch and commitment to quality is rare these days.
If you're in need of plumbing help and want a team that truly cares, acts professionally, and goes the extra mile, this is the company to call. Highly recommended!
The two technicians who came out were absolutely fantasticskilled, professional, friendly, and courteous. They not only solved the problem efficiently but also took the time to explain everything clearly, offering helpful tips and advice along the way. Their calm demeanor and clear communication made a stressful situation much more manageable.
The owner personally checked on the work, ensure everything met high standards, and took the time to chat with me. That kind of personal touch and commitment to quality is rare these days.
If you're in need of plumbing help and want a team that truly cares, acts professionally, and goes the extra mile, this is the company to call. Highly recommended!
Michael Johnson
Mar 23, 2025
I had a leak in my basement behind a bathroom wall that had really difficult access to the pipes. It was most likely going to need a hole punched in the basement shower but Michael and his coworker put in the extra effort to get to the pipes without doing that. They did an amazing job and saved me a bunch of money. I can't thank them enough. Professional, customer first, service. They've earned a loyal customer today. Thanks!
Shannon
Mar 12, 2025
Our experience with Metcalf Plumbing has been reliable with no disappointments so far. We exclusively request Michael's services because of his professionalism and knowledge along with his willingness to clarify all details thoroughly. Michael guarantees quality work and makes certain everything functions correctly from the start. Metcalf Plumbing is an excellent choice and even better with Michael working on your job!
Thomas
Mar 01, 2025
I've used Metcalf Plumbing for multiple projects over the last couple years - from pipe leaks and clogged drains to hot water heater replacement. Every team member has been very knowledgeable, professional, and provided quality service. The owner keeps up to date on all their jobs and has personally answered my questions and even come out to the house. Great company!
John Lee
Aug 22, 2024
We had an urgent plumbing issue at our home, and reached out to Metcalf Plumbing after reading some positive reviews. From the first call, we were impressed with their professionalism & response time. The technicians that came (Michael, Jonathan & Chris) arrived promptly as scheduled and explained the problem in clear terms to us and fixed the issue. They also took the time to ensure everything was working properly before leaving. I appreciate their honesty, expertise, and friendly customer service. We will definitely be calling them again for any future plumbing needs and highly recommend them to anyone looking in the area for reliable, high-quality plumbing services!
Tom Riggins
May 27, 2022
Matthew Phipps
Dec 05, 2021